Maintain a safe environment for the employees and customers in the store, make sure they have a safe and comfortable experience while shopping. Assist loss prevention with making stops when someone is caught shoplifting. Assist receipt checkers with checking receipts. Protecting store merchandise by checking receipts after purchases are made and when the EAS system goes off.
Responded promptly to emergency situations, coordinating with local law enforcement as needed.
Implemented security protocols, enhancing overall operational efficiency and response times.
Trained new officers on protocols, policies, and emergency response procedures.
Collaborated with team members to develop strategic plans for crime prevention initiatives.
Evaluated incident reports for trends, contributing insights to improve security measures.
Collaborated with law enforcement agencies for timely response to incidents, resulting in minimal disruptions.
Participated in ongoing training sessions to maintain proficiency in firearms usage, defensive tactics, and other essential skills required for effective performance as an Armed Special Police Officer.
Performed routine inspections of critical infrastructure components, identifying potential issues before they escalated into major problems.
Conducted investigations into suspicious activities, leading to the apprehension of offenders and prevention of property damage.
Responded swiftly to medical emergencies, providing first-aid assistance until medical professionals arrived on scene.
Provided exceptional customer service while maintaining a professional demeanor in challenging situations, improving public perception of security personnel.
Demonstrated exceptional situational awareness and decision-making abilities during high-pressure situations, resulting in increased confidence from supervisors and peers.
Adhered to strict confidentiality protocols when handling sensitive information, maintaining the integrity of investigations and protecting the privacy of those involved.
Armed Special Police Officer
Revel Security
05.2024 - 10.2024
Conducted an hourly patrol around the complex, made sure that doors were locked and secured. Reported any suspicious activities, issued tenant infractions for residents violating the lease, completed daily activity report. Ticketed and towed vehicles violating parking policies.
Improved communication between team members by implementing standardized reporting methods for greater situational awareness.
Assisted with crowd management during large-scale gatherings, promoting an orderly environment free from disturbances.
Trained new officers on protocols, policies, and emergency response procedures.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Participated in ongoing training sessions to maintain proficiency in firearms usage, defensive tactics, and other essential skills required for effective performance as an Armed Special Police Officer.
Ensured public safety and maintained order during high-profile events and emergency situations.
Enhanced overall security by conducting thorough patrols and monitoring surveillance systems.
Identified, pursued and arrested suspects and perpetrators of criminal acts.
Collaborated with law enforcement agencies for timely response to incidents, resulting in minimal disruptions.
Demonstrated exceptional situational awareness and decision-making abilities during high-pressure situations, resulting in increased confidence from supervisors and peers.
Checked vehicle equipment for proper functioning prior to use.
Responded promptly to emergency situations, coordinating with local law enforcement as needed.
Implemented security protocols, enhancing overall operational efficiency and response times.
Contributed to successful evacuation drills that tested emergency procedures and identified areas for improvement within the organization''s crisis management plan.
Maintained accurate records of all incidents, ensuring proper documentation for future reference or legal proceedings.
Built excellent rapport and working relationship with community to build trust and improve upon communication.
Collaborated with team members to develop strategic plans for crime prevention initiatives.
Responded swiftly to medical emergencies, providing first-aid assistance until medical professionals arrived on scene.
Adhered to strict confidentiality protocols when handling sensitive information, maintaining the integrity of investigations and protecting the privacy of those involved.
Monitored criminal activity in community to identify suspicious activity.
Assisted in the development of emergency response plans, increasing organizational preparedness for various scenarios.
Performed routine inspections of critical infrastructure components, identifying potential issues before they escalated into major problems.
Conducted routine patrols to ensure safety and security in assigned areas.
Managed access control systems to ensure only authorized individuals entered restricted areas, protecting sensitive information and assets.
Colorado Security Agency
12.2022 - 12.2023
Conducted an hourly patrol around the building, checking doors, rooms, and making sure that there’s nothing suspicious or unsafe to anyone in the building. Wanding employees and residents upon entering the building. Wanding vehicles in and searching them upon entering through the gate. Calling the vehicles in through the radio to log them in and out.
Special Police Officer
Securemedy
07.2022 - 10.2022
Making rounds on foot or by motor vehicle; escorting persons on government-owned and leased property; screening persons; packages and other items both electronically and physically; helping District employees and other persons inside the Facility, by answering questions and providing directions.
Special Police Officer
Preeminent Protective Services
02.2022 - 05.2022
Making rounds on foot or by motor vehicle; escorting persons on government-owned and leased property; screening persons; packages and other items both electronically and physically; helping District employees and other persons inside the Facility, by answering questions and providing directions.
Special Police Officer
Shasthra Special Police
01.2022 - 03.2022
Patrolled residential areas such as buildings in the complex, parking lots, checked and inspected each floor to make sure there’s a fire extinguisher, reported any suspicious or unusual activity/changes for each building. Responded to calls from dispatch.
Security Officer
Executive Security Services
06.2021 - 01.2022
Patrolled private residential properties and areas, safeguarding against illegal activity, including theft, loitering, trespassing and vandalism. Observed and reported any suspicious activities.
Security Officer
Allied Universal, Largo MD
10.2019 - 10.2021
Universal Event Services is nationally recognized as an industry leading crowd management, event staffing and consulting company. We provide experienced /and trained professionals, managers and personnel, to every type of venue and event imaginable. Our team members service thousands of shows and events annually.
Driver
Amazon Logistics
12.2020 - 04.2021
Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Assisting with loading and unloading items from vehicles.
Sales Associate
Jimmy Jazz, Temple Hills, MD
07.2017 - 02.2019
Worked as a sales associate for a specialty retail clothing and athletic footwear store.
Greeted and serviced customers with a high level of customer service.
Assisted customers by answering questions and providing information about footwear products.
Responsible for maintenance of the organization through housekeeping procedures (e.g., cleaning).
Marketing Associate (Seasonal)
Dynamic Services, LLC, Largo, MD
07.2016 - 08.2016
Performed a variety of administrative and marketing tasks for a nonprofit organization focused on coaching, mentoring, and training.
Answered phone calls.
Provided customer service over the phone and in person.
Assisted with the design of projects.
Wrote social media posts to help advertise the nonprofit organization.
Served as an assistant instructor for CPR Awareness Training.
Crew Member (Seasonal)
Maryland Conservation Jobs Corps, Upper Marlboro, MD
06.2014 - 08.2014
Participated in a summer program as part of a team to help restore and conserve Maryland State Parks.
Learned how to build bridges.
Maintained trees in various parks in Upper Marlboro and Brandywine, Maryland.
Engaged in other landscaping tasks to help conserve state parks.
Education
Bachelor of Science - Forensic Science
American Intercontinental University Online
03.2024
Skills
Computer Science
Certification
OC Spray
Baton
Firearm
CPR/ First Aid
Microsoft Word
PowerPoint
Excel
Marketing
Social media
Retail
Administrative
Customer Service
Timeline
Armed Special Police Officer
Hire Police DC
10.2024 - Current
Armed Special Police Officer
Revel Security
05.2024 - 10.2024
Colorado Security Agency
12.2022 - 12.2023
Special Police Officer
Securemedy
07.2022 - 10.2022
Special Police Officer
Preeminent Protective Services
02.2022 - 05.2022
Special Police Officer
Shasthra Special Police
01.2022 - 03.2022
Security Officer
Executive Security Services
06.2021 - 01.2022
Driver
Amazon Logistics
12.2020 - 04.2021
Security Officer
Allied Universal, Largo MD
10.2019 - 10.2021
Sales Associate
Jimmy Jazz, Temple Hills, MD
07.2017 - 02.2019
Marketing Associate (Seasonal)
Dynamic Services, LLC, Largo, MD
07.2016 - 08.2016
Crew Member (Seasonal)
Maryland Conservation Jobs Corps, Upper Marlboro, MD