Dontishe Parker
Bowie
Summary
Passionate about delivering exceptional customer service, I am dedicated to providing the best experience for every individual I interact with. With a genuine love for helping others, I find immense fulfillment in my chosen profession. Throughout my career, I consistently prioritize professionalism, handling each interaction with utmost care and attention to detail.
Overview
2026
2026
years of professional experience
Work History
Enrollment Agent I
Idemia
- Current
- Review documents to ensure citizenship
- Process fingerprinting electronically for background checks
- Assist customers with any questions or concerns
Enrollee Eligibility Counselor
Maximus
04.2021 - 04.2022
- Company Overview: Temp Remote Position - Enrollee Eligibility Counselor
- Processed inbound medicaid applications to determine eligibility for the state of Virginia
- Data Collection, verifying documents
- Verified applicant's information by making outbound calls, sending emails, and letters
- Temp Remote Position - Enrollee Eligibility Counselor
Home Health Aide
VMT HOME HEALTH
07.2017 - 05.2020
- Company Overview: Washington DC- Home Health Aide
- Assist patients with daily living activities such as;
- Setting & assisting them to appointments
- Light housekeeping
- Shopping for personal needs etc
- Washington DC- Home Health Aide
Education
Bachelor Of Science - Psychology
Purdue Global University
RemoteSkills
- Goal oriented
- Exceptional communication
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- HIPAA compliance
- Customer follow-up
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Customer engagement
- Client needs analysis
- Data entry
Occupation
Achieving excellent customer service goals such as, striving to provide the best Customer Service. Helping others has always been a pleasure and profession that I love! Professionalism is something I've always prioritized.
Timeline
Enrollee Eligibility Counselor
Maximus
04.2021 - 04.2022
Home Health Aide
VMT HOME HEALTH
07.2017 - 05.2020
Enrollment Agent I
Idemia
- Current
Bachelor Of Science - Psychology
Purdue Global University
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