Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dorceane La Devinette Kindja Njeuyi

Hyattsville

Summary

Dedicated customer service representative with a strong focus on communication, problem-solving, and technical troubleshooting. Proven ability to enhance customer satisfaction and resolve inquiries efficiently. Proficient customer service representative with a track record of delivering accurate product information and effective billing assistance. Committed to fostering strong customer relationships and ensuring high levels of satisfaction in every interaction.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

MTN-Cameroon
Douala
01.2022 - 05.2024
  • Answer phone calls, emails, chats, or messages from customers
  • Respond to questions about products, services, billing, or orders
  • Provide accurate information and guidance

Kensington Home For the Aged

Elderly Care
Cape Town
04.2021 - 09.2022
Personal Care
  • Assisting with bathing, grooming, and dressing
  • Helping with toileting and incontinence care
  • Assisting with mobility, transfers, and walking
  • Helping residents eat and drink.
Health Monitoring
  • Observing changes in physical or mental condition
  • Taking and recording vital signs (depending on your role)
  • Reporting concerns to nurses or supervisors
  • Assisting with medication administration if authorized

Education

High School Diploma -

Lycee Bilingue De Bobongo Petit Paris
Douala-Cameroon
07-2019

Skills

  • Customer support
  • Product knowledge
  • Billing assistance
  • Order processing
  • Technical troubleshooting
  • Customer relationship management

Languages

English
Professional
French
Professional

Timeline

Customer Service Representative

MTN-Cameroon
01.2022 - 05.2024

Kensington Home For the Aged

Elderly Care
04.2021 - 09.2022

High School Diploma -

Lycee Bilingue De Bobongo Petit Paris
Dorceane La Devinette Kindja Njeuyi