Doriana Johnson
Baltimore
Summary
Dedicated barista with expertise in customer service, employee training, and cash handling. Proven ability to create a welcoming environment and efficiently operate POS systems. As well as curating a positive and inviting work atmosphere.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Baltimore
04.2021 - Current
- Maintained cleanliness and organization of the café environment.
- Prepared and served a variety of coffee beverages to customers.
- Trained new baristas on beverage preparation techniques and customer service skills.
- Created a welcoming environment for customers and staff.
Education
High School Diploma -
Baltimore Polytechnic Institute
Baltimore, MD08-2023
Skills
- Cash handling
- Employee training
- Effective communication
- POS system operation
- Multitasking and organization
- Customer service
Timeline
Barista
Starbucks
04.2021 - Current
High School Diploma -
Baltimore Polytechnic Institute