Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Doug Killian

Laurel

Summary

Dynamic Sales Manager with a proven track record at Acura of Elliott City, excelling in relationship building and sales team training. Successfully increased revenue through innovative strategies and exceptional client relationship management. Recognized for cultivating high-performing teams and achieving sales targets by fostering a motivating environment.

Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.

Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.

Overview

15
15
years of professional experience

Work History

Sales Manager

Acura of Elliott City
02.2019 - 11.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

General Sales Manager

Koons Ford Annapolis
09.2013 - 09.2018
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
  • Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
  • Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
  • Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.

Sales Associate / Manager

Ourisman Honda Of Laurel
02.2010 - 09.2013
  • Managed a team of sales associates, providing guidance and support to improve overall performance.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Organized product displays to attract potential buyers and increase sales conversions.
  • Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.

Education

GED -

Montgomery Blair Highschool
Silver Spring, MD
04-1991

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Product knowledge
  • Client relationship management
  • Sales tracking

Accomplishments

30 years of dealership experience which includes

Inventory Management and Finance training.




Timeline

Sales Manager

Acura of Elliott City
02.2019 - 11.2024

General Sales Manager

Koons Ford Annapolis
09.2013 - 09.2018

Sales Associate / Manager

Ourisman Honda Of Laurel
02.2010 - 09.2013

GED -

Montgomery Blair Highschool

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Doug Killian