Duluţa Polina
Chisinau,UN
Summary
I intend to become one of the best English teachers in the country, and I aim to make people fall in love blindly with this language and what it has to offer. Besides my professional goals, I am passionate about fashion, baking, travelling and making great content out of the things that I like.
Speaking about my personal qualities, I am an open-minded, tolerant and kind person. It's easy for me to get along with people that share the same values as mine.
Finally, I'd like to mention that my favourite quote is "May the flowers remind us why the rain was necessary"
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales & Moving Consultant
GLORIFICATOR SRL
Chisinau
02.2024 - Current
- Coordinated with customers to ensure that all items were packed safely and securely for transport.
- Performed post-move follow ups with customers ensuring satisfaction with service provided.
- Generated sales by prospecting leads, calling and offering company's services.
Customer Support Agent
Rangval Services SRL
Chisinau
11.2019 - 12.2023
- Assisting visitors via live chat, email and social media platforms
- Advertising company's services and converting visitors
- Offering technical support to the existing clients
SEO and Video Teams Member
Rangval Services SRL
11.2019 - 12.2023
- Creating and editing videos via the Movavi Editor and CapCut applications
- Finding organic keywords for the company's website
- Analysing the value of SEO
Sales Agent
Envirotech
Chisinau
07.2019 - 09.2019
- Cold calling potential customers
- Advertising company's services
- Converting visitor into real clients
Education
High School -
Ginta Latina” Lyceum
Chisinau05.2019
Bachelor's Degree - Economic Sciences,Marketing and Logistics
Moldova State University
Chisinau07.2023
Master's Degree - Multilingual Communication, Business Languages
Moldova State University
Faculty Of LettersEducation Program -
Moldova State University
Psychopedagogical ModuleSkills
- Microsoft Office
- Zendesk
- Movavi Editor
- Social Media
- CapCut
- Canva
- Outlook
- Team Player
- Reliable
- Open-minded
Languages
Romanian, Russian, English
Hobbies and Interests
Sports, Reading, Baking, Creating Content, Embroidering
Online Courses in Teaching English by Arizona State University
1. Theories of Second Language Acquisition
2. Foundational Principles
3. Lesson Design and Assessment
Affiliations
- Reading
- Cooking
- Making videos
Languages
Quechua
First Language
Russian
Advanced (C1)
C1
English
Advanced (C1)
C1
Certification
Teaching English by Arizona State University (Coursera)
- Theories of Second Language Acquisition
- Foundational Principles
- Lesson Design and Assessment
Timeline
Sales & Moving Consultant
GLORIFICATOR SRL
02.2024 - Current
Customer Support Agent
Rangval Services SRL
11.2019 - 12.2023
SEO and Video Teams Member
Rangval Services SRL
11.2019 - 12.2023
Sales Agent
Envirotech
07.2019 - 09.2019
High School -
Ginta Latina” Lyceum
Bachelor's Degree - Economic Sciences,Marketing and Logistics
Moldova State University
Master's Degree - Multilingual Communication, Business Languages
Moldova State University
Education Program -
Moldova State University
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