Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Dumitru David

Hounslow

Summary

Resourceful Food and Beverage Associate recognized for high productivity and efficient task execution. Expertise in customer service, inventory management, and adherence to food safety protocols. Strong communication and teamwork skills contribute to seamless operations in dynamic environments. Proven ability in quality control and inspection, complemented by a commendable work ethic and positive attitude.

Overview

14
14
years of professional experience

Work History

Food and Beverage Associate

Flight OPCO LTD
London
03.2022 - 04.2025
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Set tables for upcoming meals by following food service guidelines.
  • Filled and served various beverages for customers.
  • Refilled condiments, napkins and server workstations.
  • Provided excellent customer service to guests in a timely and professional manner.
  • Trained new employees on restaurant protocols and procedures related to Food and Beverage services.
  • Ensured all dishes were presented attractively before serving to customers.
  • Managed table settings, including the arrangement of cutlery and glassware.
  • Addressed and resolved customer complaints to ensure satisfaction.
  • Took customer orders accurately and provided menu recommendations when requested.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Maintained cleanliness and organization of the dining area, counters, and kitchen space.
  • Performed opening and closing duties, including cleaning and preparing the venue for the next day.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
  • Collaborated with team to deliver timely service of items.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

Warehouse Worker

Amazon
Weybridge
08.2020 - 03.2022
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Performed cycle counts to maintain accurate inventory records.
  • Assisted in packaging and labeling of products for shipment.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Used scanners to track parcel information, condition or receipt.
  • Staged and sorted multiple types of products for loading.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Used pallet jacks to move items to and from warehouse locations.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.

Sales Consultant

S.A. Supraten
Chisinau
08.2011 - 05.2018
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Greeted and assisted customers to foster positive experiences.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Replenished and arranged items to maintain appearance.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Recommended process improvements that could enhance sales performance.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

Education

Bachelor's Degree in Finance - Finance

Academy of Economic Studies of Moldova
Chisinau
06-2015

Bachelor's Degree in Accounting - Accounting And Finance

National College of Commerce
Chisinau
06-2011

Skills

  • Customer service
  • Employee training
  • Menu knowledge
  • Alcohol compliance
  • Food safety
  • Order management
  • Cash handling
  • Team collaboration
  • Communication skills
  • Payment processing
  • Professionalism
  • Allergen awareness
  • Multitasking capacity
  • Adaptability and flexibility
  • Material loading and unloading
  • Track inventory
  • Order picking
  • Safety training
  • Barcode scanning
  • Sorting and labeling
  • Product verification

Affiliations

  • I love sports, traveling, spending time with friends or family.

Accomplishments

  • Recognized in sports, at work as colleague of the month, as well as for team support

Languages

Romanian
First Language
English
Upper Intermediate (B2)
B2
French
Beginner
A1
Russian
Advanced (C1)
C1

Timeline

Food and Beverage Associate

Flight OPCO LTD
03.2022 - 04.2025

Warehouse Worker

Amazon
08.2020 - 03.2022

Sales Consultant

S.A. Supraten
08.2011 - 05.2018

Bachelor's Degree in Finance - Finance

Academy of Economic Studies of Moldova

Bachelor's Degree in Accounting - Accounting And Finance

National College of Commerce

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Dumitru David