Dustin J. Proctor
Clear Spring
Summary
Results-oriented manager with a strong track record in high-demand settings. Expertise in optimizing team performance and implementing efficient processes. Focused on professional development and contributing to a collaborative company environment.
Overview
16
16
years of professional experience
Work History
Regional Transportation Manager
McKesson
05.2024 - Current
- Manage Multiple Cross Docks and Sortation/Loading Dock at the warehouse
- 7 locations
- 6 Supervisors
- 10 Leads
- 35+ Warehouse Associates
- 86 Drivers
- Managing and project planning for all my assigned locations
- Planning and managing through location decommissioning closures and new location start ups
- Working with various partners and internal departments like IT, legal, compliance, real estate, maintenance, operations, etc.
- Discuss different types of team building skills and ideas
- Managing and leveraging internal external relationships
- 3rd party couriers, customers, customer service, sales reps, VP’s, etc.
- Create a positive culture and implement action plans
- Coach and mentor my team leaders to build a more diverse and inclusive culture
Sr. Operations Manager
McKesson Medical Surgical
11.2019 - 05.2024
- Manage Multiple outbound departments
- 6 Supervisors
- 14 Leads
- 120+ Associates
- Departments: LUM, VAS, CASE PICK, SORT DOCK/SHIPPING
- Lead weekly/monthly supervisor meetings and Implementing action plans
- Go over previous weeks performances
- Identify areas of opportunity
- Set goals and expectations for supervisors and their teams
- Discuss different types of team building skills and ideas
- Create a positive culture and implement action plans
- Coach and mentor, my team leaders to build a more diverse, inclusive team
- Report to DC manager weekly on insights, actions and outcomes of my team’s performance
- Partnering with HR on any associate related issues
- Managing associate’s hours/overtime
- Promoting and Implementing our companies core values into our daily operations
- ICARE
- Integrity
- Customer first
- Accountability
- Respect
- Excellence
- ILEAD
- Inspire
- Leverage
- Execute
- Advance
- Develop
- Regional Transportation Manager- Clear Brook, VA
- May 2024- Present
- Manage Multiple Cross Docks and Sortation/Loading Dock at the warehouse
- 7 locations
- 6 Supervisors
- 10 Leads
- 35+ Warehouse Associates
- 86 Drivers
- Managing and project planning for all my assigned locations
- Planning and managing through location decommissioning closures and new location start ups
- Working with various partners and internal departments like IT, legal, compliance, real estate, maintenance, operations, etc.
- Discuss different types of team building skills and ideas
- Managing and leveraging internal external relationships
- 3rd party couriers, customers, customer service, sales reps, VP’s, etc.
- Create a positive culture and implement action plans
- Coach and mentor my team leaders to build a more diverse and inclusive culture
Sr. Operations Supervisor
NFI Industries
04.2019 - 11.2019
- Manage a team of 75+ associates in daily operations
- Manage outbound order report to ensure loads are being loaded in order and on time
- Manage teams Performance, >90% standard. Coaching/Counseling associates
- Lead daily Pre-shift meetings and go over any business topics necessary
- Manage daily operations in WMS system Manhattan 2019
- Ensure associates received proper production and safety training to be successful
- Handle any customer or driver issues daily
Warehouse Supervisor Save A Lot Distribution
SAVE A LOT FOODS
03.2010 - 04.2010
- Manage a team of 50+ associates in daily operations
- Ensure proper handling and delivery of product throughout the Warehouse
- Setup the Labor Tool/Triceps/TMW for daily operations and delivery
- Manage and maintain personal Smart Goals “Create and Implement action plans to meet quarterly business goals”
- Create and present to corporate managers ways to operate more efficiently
- Manage associate’s performance, Create and Conduct actions plans as needed
- Communicate with DM/Store managers to resolve any delivery or product issues
- Review Tableau reports daily to understand business achievements and short comings
- Lead monthly Warehouse support meetings and Implement action plans
- Developed Sanitation Schedule/Check list to ensure FSMA/FDA compliance
- Perform sanitation audits internal and external of the building
- Screen and interview potential candidates for open positions
- Schedule screenings and background checks for potential candidates
- Train new Selectors/Loaders/Drop men/Auditors to ensure safe and proper handling of product
- Ensuring proper paper work and filing is done for daily operations
- Oversee loading and perform loading observations to ensure the proper delivery to customers
- Communicate safe and proper procedures to associates
- Monitor Employees productivity and EWE to ensure optimal efficiency
- Recognizing associate’s potential, mentor and develop into a team leader
- Williamsport Md. Save-A-Lot Distribution Previous Roles – 2010 - 2015
- Order Selector- Completing orders safe, efficient, and timely
- Loader- Completing loads safe, efficient, and timely
- Utility - Being versatile enough to perform all jobs within the warehouse
- Trainer-
- Auditor- Ensure customers are receiving accurate product
- Warehouse Lead- Assisting and filling in for supervisors during daily operations
Previous Roles
Save-A-Lot Distribution
01.2010 - 01.2015
- Order Selector- Completing orders safe, efficient, and timely
- Loader- Completing loads safe, efficient, and timely
- Utility - Being versatile enough to perform all jobs within the warehouse
- Trainer-
- Auditor- Ensure customers are receiving accurate product
- Warehouse Lead- Assisting and filling in for supervisors during daily operations
Owner Operator
Proctor Performance
01.2013 - Current
- Manage jobs, sales, finances, scheduling, repairs, welding, cutting, perform maintenance and routine services
- Advertising and Promoting of a small business
- Specialize in high performance and racing vehicles
Education
High School Diploma - Electrical Engineering
Washington County Technical High School
06.2005
Skills
- Management Skills
- Excellent communication
- Verbal and written communication
- Active listening
- Customer service excellence
- Customer relationship Management
- Safety Management
- Safety compliance
- Safety regulations implementation
- Safety standards
- Safety protocols
- Warehouse safety
- Cleaning and sanitizing
- Compliance management
- Process optimization
- Budget management
- Change management
- Conflict resolution
- Critical thinking
- Adaptability and flexibility
- Strategic planning
- Project planning
- Staff recruitment
- Cost control
- Continuous improvement
- Multitasking capacity
- Problem-solving
- Time management
- Attention to detail
- Organizational skills
- Daily operations management
- Logistics management
- Logistics coordination
- Shipping cost reduction
- Hazardous material tracking
- Supply chain coordination
- Load planning
- Shipment tracking
- Materials management
- Warehouse operations
- Distribution management
- WMS
- Data analysis
- Loading and unloading
- Shipping and receiving
- Order picking and processing
- Quality assurance
- Inventory control
- All warehouse powered equipment operation
- Transportation management
- Cross dock management
- Route planning
- Fleet management
- 3rd Party Management
- Transportation & Route optimization
- Transportation regulations
- Shipment coordination
- Team leadership & Development
- Relationship building
- Interpersonal skills
- Performance coaching
- Team building
- Training development
- Documentation
- Accountability
- Performance maximization
- Team collaboration
Timeline
Regional Transportation Manager
McKesson
05.2024 - Current
Sr. Operations Manager
McKesson Medical Surgical
11.2019 - 05.2024
Sr. Operations Supervisor
NFI Industries
04.2019 - 11.2019
Owner Operator
Proctor Performance
01.2013 - Current
Warehouse Supervisor Save A Lot Distribution
SAVE A LOT FOODS
03.2010 - 04.2010
Previous Roles
Save-A-Lot Distribution
01.2010 - 01.2015
High School Diploma - Electrical Engineering
Washington County Technical High School