Dwyane Jackson
dunkirk
Summary
Accomplished Project Manager with a proven track record at ZIP Mailing Services Inc., showcasing expertise in project planning and a strong work ethic. Demonstrated ability to enhance team collaboration and stakeholder trust, achieving project deadlines with exceptional quality. Skilled in commercial driving and customer service, ensuring timely and safe delivery of goods.
Overview
23
23
years of professional experience
Work History
Project Manager
ZIP Mailing Services Inc.
01.2022 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
CDL Truck Driver
Jackson Transports All Logistics LLC
11.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Enhanced team morale by providing support and assistance during peak delivery periods.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
CDL Truck Driver
Genesis Logistics
02.2012 - 06.2018
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Assistant Store Manager
Little Caesars
07.2002 - 01.2012
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Education
High School Diploma -
Oscar Smith High School
Chesapeake, VA06-2005
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Project tracking
- Schedule management
- Strong work ethic
- Commercial driving
- Safe driving
- Clean MVR
- Dependable and reliable
- DOT compliance
- Class B commercial Driver's license
- Customer service
Timeline
Project Manager
ZIP Mailing Services Inc.
01.2022 - Current
CDL Truck Driver
Jackson Transports All Logistics LLC
11.2018 - Current
CDL Truck Driver
Genesis Logistics
02.2012 - 06.2018
Assistant Store Manager
Little Caesars
07.2002 - 01.2012
High School Diploma -
Oscar Smith High School
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