Earl McNeil
Baltimore,MD
Summary
Results-driven parking operations manager with expertise in optimizing space utilization and enhancing customer satisfaction. Proven ability to analyze data and implement effective strategies that drive operational efficiency.
Overview
13
13
years of professional experience
Work History
Parking Manager
Air Garage
Baltimore, MD
01.2025 - 05.2026
- Managed parking facility operations, ensuring optimal space utilization and customer satisfaction.
- Coordinated scheduling of staff to enhance service efficiency and coverage.
- Implemented effective communication strategies to address customer inquiries and concerns promptly.
- Analyzed parking data to identify trends, optimizing pricing strategies and inventory management.
- Collaborated with city officials on compliance regulations, enhancing operational integrity of parking facilities.
- Developed and maintained relationships with local businesses to promote parking services effectively.
Fleet Manager
Zipcar
Baltimore, MD
02.2020 - 01.2025
- Streamlined fleet operations by implementing maintenance schedules and tracking vehicle performance.
- Coordinated vehicle acquisitions and disposals to optimize fleet size and composition.
- Developed training programs for staff on vehicle safety protocols and operational efficiency.
- Analyzed fleet utilization data to identify trends and reduce operational costs.
- Led cross-functional teams to enhance service delivery and customer satisfaction initiatives.
- Managed vendor relationships to ensure timely procurement of vehicles and services.
- Established key performance indicators to monitor fleet effectiveness and operational improvements.
Transportation Manager
Ryder Logistics
Curtis Bay, MD
04.2016 - 04.2020
- Optimized transportation operations to enhance delivery schedules and minimize costs.
- Managed logistics team, optimizing workflow and mentoring junior staff on best practices.
- Implemented safety protocols, ensuring compliance with industry regulations and improving team performance.
- Coordinated supply chain activities, facilitating communication between vendors and clients to enhance service delivery.
Part Time Car Lot Attendant
Avis Budget Group
Hanover
08.2013 - 2016
- Organized vehicle displays to enhance customer accessibility and visual appeal.
- Assisted customers in locating vehicles, providing excellent service throughout the process.
- Conducted routine inspections to ensure vehicle cleanliness and maintenance standards.
- Managed keys and documentation for inventory control and security purposes.
Education
Bachelor of Science - Business Administration And Management
Morgan State University
Baltimore, MD05-2017
Skills
- Basic vehicle repairs
- Surveillance
- Register balancing
- Environmental compliance
- Safety regulations
- Parking operations management
- Parking technology
- Budgeting and finance
Timeline
Parking Manager
Air Garage
01.2025 - 05.2026
Fleet Manager
Zipcar
02.2020 - 01.2025
Transportation Manager
Ryder Logistics
04.2016 - 04.2020
Part Time Car Lot Attendant
Avis Budget Group
08.2013 - 2016
Bachelor of Science - Business Administration And Management
Morgan State University