Ebone' Lowery
Columbia
Summary
Knowledgeable Certified Medical Assistant with exceptional background over 6+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
8
8
years of professional experience
4032
4032
years of post-secondary education
Work History
Certified Medical Assistant
Frederick health Corp Ohs
Columbia
06.2024 - Current
- Managed appointment scheduling and follow-up calls for patients.
- Prepared and stock exam rooms.
- Perform full physicals , audio testing , vision , PFT, height, weight, BMI, etc.
- Phlebotomy
- Packaging and send out specimens
- Drug testing / urine collection
- Breath alcohol testing
- Stress test
- EKG
- PPD placement
- Vaccines
- File sort and scan medical records
- Input and distribute DOTs and CDL licenses
- Pregnancy testing
Certified Medical Assistant
Pain and spine specialist
Elkridge
06.2022 - 06.2024
- Performed administrative duties (scheduling appointments, answering phones, and filing paperwork.)
- cleanliness in examination rooms (stocking supplies and disposing of used materials properly.)
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Gathering and dispensing workers compensation medication to patients in office. Completing and collecting necessary paperwork.
- Fitting and distributing braces ( back, neck, wrist , etc.)
- Completing cardiac clearance for patients to receive procedures on scheduled dates.
- Making patient referrals for specialist, imaging , blood work , etc.
- Setting up cognitive testing. Adding result to patients chart for physician to review.
- Uploading urinalysis to patient chart and determining if results are consistent with prescribed medications.
Certified Medical Assistant / Front Desk Rep
Kinder Mender
Columbia
10.2017 - 11.2021
- Collecting and packaging biological specimens
- Assessed, documented and monitored vital signs for more than 100 patients per day
- Administered rapid tests to help clinical staff assess conditions.
- Organized charts, documents and supplies to maintain team efficiency
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Scheduled appointments for patients via phone and in person
- Cleaned, restocked and prepared exam rooms and medical equipment.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Assisted back office patient processes to reduce office wait times.
- Administered medications under physician's supervision.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Changed dressings on wounds to prevent infection and check for healing.
- Greeted customers in a friendly and courteous manner.
- Verified customer identification and processed payments for services rendered.
- Resolved customer complaints in a professional manner while ensuring their satisfaction was met.
Personal Caregiver
Cantys Helping Hands
Baltimore
04.2018 - 12.2020
- Laundered clothing and bedding and changed linens every day to prevent spread of infection
- Worked with supervisory medical staff to review cases and improve care
- Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat
- Reported concerns to supervisor to maintain optimal care for all client needs
- Directed patients in simple prescribed exercises, including passive and active ROM
- Assisted patients with bathing, dressing, daily hygiene care and grooming.
- Helped clients maintain a safe environment by adhering to safety procedures and protocols.
- Monitored vital signs such as pulse rate, temperature, respiration rate and blood pressure when necessary.
- Implemented positive reinforcement techniques as part of behavior modification programs for clients with autism spectrum disorder.
Education
Medical Assisting
Brightwood College
Baltimore, MDWilde Lake High School
Columbia, MDCertified CPR
Columbia, MDSpecimen Collection -
Frederick Hospital
Certified Breath Alcohol Tech -
Frederick Hospital
Audio Technician -
Frederick Hospital
Skills
- Data entry 70 WPM
- HIPAA knowledge
- Multitasking
- Experience with Autism, Dementia, TBI, etc
- Punctuality
- Communication
- Medical Terminology
- Patient documentation
- Preparing specimens and samples
- Adaptability
- CPR/ BLS
- Phlebotomy
Timeline
Certified Medical Assistant
Frederick health Corp Ohs
06.2024 - Current
Certified Medical Assistant
Pain and spine specialist
06.2022 - 06.2024
Personal Caregiver
Cantys Helping Hands
04.2018 - 12.2020
Certified Medical Assistant / Front Desk Rep
Kinder Mender
10.2017 - 11.2021
Medical Assisting
Brightwood College
Wilde Lake High School
Certified CPR
Specimen Collection -
Frederick Hospital
Certified Breath Alcohol Tech -
Frederick Hospital
Audio Technician -
Frederick Hospital