Ed Sandman
Ocean City
Summary
Reliable Hotel Night Auditor with proven ability to complete tasks efficiently and productively. Specialize in financial auditing, guest service management, and reservation system navigation. Excel in problem-solving, communication, and multitasking, ensuring smooth operation during night shifts and enhancing guest satisfaction.
Overview
46
46
years of professional experience
7
7
years of post-secondary education
Work History
Hotel Night Auditor
Comfort Inn Gold Coast
Ocean City
05.2018 - Current
- Oversaw front desk operations during overnight shifts, ensuring smooth guest experiences in a high-traffic hotel.
- Executed guest check-ins and check-outs with precision, enhancing overall guest satisfaction.
- Reconciled daily financial transactions and upheld accurate records to support hotel financial integrity.
Self Employed
Star Movers
Wilmington
02.2010 - 05.2018
- Executed day-to-day duties with accuracy and efficiency, ensuring smooth operations.
- Proposed innovative ideas and solutions that improved team collaboration and project outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve issues related to products and services.
Business Banker
PNC Bank
Wilmington
12.2001 - 12.2009
- Managed client relationships to identify financial needs and solutions.
- Analyzed credit data to assess loan applications and risk factors.
- Collaborated with internal teams to ensure seamless service delivery.
Merchant Services Representative
First Data Corporation
Wilmington
01.1999 - 12.2001
- Guided clients through payment processing inquiries and account management, enhancing customer satisfaction.
- Delivered technical support for point-of-sale systems and software, resolving issues to ensure seamless operations.
- Created training materials for new team members on service protocols, facilitating quicker onboarding and consistency in service delivery.
Outside Sales Representative
DP Sales Inc
Havertown
05.1986 - 12.1998
- Cultivated relationships with clients to identify and address specific sales needs.
- Delivered product demonstrations highlighting key features and benefits to drive client interest.
- Partnered with marketing team to synchronize promotional strategies with sales initiatives.
Recap Clerk
Best Products Co.
Broomall
10.1981 - 05.1986
- Managed inventory records, ensuring accurate stock levels to support operational efficiency.
- Processed customer orders and handled invoicing with company software, facilitating timely order fulfillment.
- Organized filing systems for easy access to documents and records, enhancing retrieval efficiency.
Bank Teller
PSFS
Philadelphia
06.1980 - 10.1981
- Processed customer transactions to ensure accurate and timely service at PSFS bank.
- Managed cash drawer operations, ensuring compliance with bank policies and safeguarding funds.
- Assisted customers with account inquiries and provided tailored product information to enhance customer experience.
Education
Bachelor of Science - Accounting
Villanova University
Villanova, PA 09.1985 - 12.1992
MSGR Bonner High School
Drexel Hill, PASkills
- Night audit
- Reservation management
- Financial reconciliation
- Financial reporting
- Operational efficiency
- Guest services
- Attention to detail
- Time management
- Problem solving
- Conflict resolution
Timeline
Hotel Night Auditor
Comfort Inn Gold Coast
05.2018 - Current
Self Employed
Star Movers
02.2010 - 05.2018
Business Banker
PNC Bank
12.2001 - 12.2009
Merchant Services Representative
First Data Corporation
01.1999 - 12.2001
Outside Sales Representative
DP Sales Inc
05.1986 - 12.1998
Bachelor of Science - Accounting
Villanova University
09.1985 - 12.1992
Recap Clerk
Best Products Co.
10.1981 - 05.1986
Bank Teller
PSFS
06.1980 - 10.1981
MSGR Bonner High School