Eddie Reyes
Laurel
Summary
Dynamic professional with experience in bid document preparation and customer relationship management. Demonstrated ability to streamline processes and manage deadlines, contributing to increased sales and project success.
Overview
4
4
years of professional experience
Work History
Bid Coordinator
Shepherd Electric
Laurel
06.2025 - Current
- Coordinated bid documents for electrical contracting projects to ensure accuracy.
- Assisted in gathering project specifications and requirements from electrical contractors
- Collaborated with team members to prepare competitive bid proposals.
- Managed timelines for bid submissions and ensured deadlines were met.
- Reviewed and organized bid documents for clarity and completeness.
- Maintained accurate records of all submitted bids including copies of proposal documents sent out and feedback received from customers regarding their responses.
Inside Sales Support Specialist
Ingram Micro
Remote
08.2022 - 06.2025
- Increased sales revenue by identifying and targeting high-potential
accounts - Utilized CRM software to manage client information, track leads, and
monitor sales progress. - Streamlined sales process, reducing time from lead to close.
- Answered customers' questions regarding products, prices, and availability.
- Enhanced customer satisfaction through attentive service, addressing
concerns promptly, and offering tailored solutions. - Maintained up-to-date knowledge of available products to best serve
customers and maximize sales potential. - Used CRM software to maintain detailed contact logs and account records
Office Administrator
Koach Transportation
Washington
02.2022 - 08.2022
- Maintained electronic and paper filing systems for easy retrieval of
information. - Answered multi-line phone system, routing calls, delivering messages to
staff and greeting visitors. - Contributed to a positive work environment by fostering strong working
relationships among colleagues. - Increased customer satisfaction through professional handling of inquiries
and prompt resolution of issues. - Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Implemented digital document management system, reducing paper waste
and promoting environmental sustainability.
Education
Bachelor of Science - Cyber Security
University of Maryland Global Campus
Hyattsville, MD05-2024
Skills
- Bid document preparation
- Project coordination
- Competitive bid analysis
- Award tracking
- Cost estimation
- Customer relationship management
- Data management
- Effective communication
- Problem solving
- Deadline management
Languages
Spanish
Native/ Bilingual
Timeline
Bid Coordinator
Shepherd Electric
06.2025 - Current
Inside Sales Support Specialist
Ingram Micro
08.2022 - 06.2025
Office Administrator
Koach Transportation
02.2022 - 08.2022
Bachelor of Science - Cyber Security
University of Maryland Global Campus