Eden Windsor
Prince Frederick
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Service Deli Clerk
Bowers Grocery
04.2024 - Current
- Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Conducted regular equipment maintenance checks, minimizing downtime due to technical issues.
- Provided exceptional customer service, addressing concerns and offering recommendations to suit individual tastes.
- Proactively restocked display cases throughout the day, ensuring optimal product freshness and selection for customers.
- Developed strong rapport with regular customers, fostering loyalty and repeat business opportunities.
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback when needed.
- Educated customers on various deli products, enhancing their shopping experience.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Managed perishable inventory efficiently by rotating stock regularly according to expiration dates and seasonal demands to minimize spoilage rates.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Assisted in inventory management, reducing waste and improving overall product availability.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Collaborated with team members to meet daily sales goals and drive overall store success.
- Consistently adhered to company policies and procedures, ensuring a safe and enjoyable shopping experience for all customers.
- Supported cross-training initiatives within the store by assisting in other departments as needed during peak times or staff shortages.
- Learned other teammates' work tasks to train as backup.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
Autism Behavioral Technician Caregiver
Self Employed
10.2021 - 04.2024
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being
- Adapted care plans based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
- Increased daily living skills through systematic instruction and practice during natural routines.
- Implemented social skills training groups, increasing peer interaction opportunities for clients.
- Enhanced communication skills for clients with autism spectrum disorder through the use of visual supports and social stories.
- Devised problem-solving methods lime homework assignments to improve clients' quality of life.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Assisted in creating visual schedules and other environmental supports that facilitated client independence and selfregulation.
- Established rapport with clients, fostering trust and engagement in therapeutic activities.
- Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
- Collaborated with a multidisciplinary team to develop comprehensive treatment goals, leading to better client progress.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Worked as part of collaborative team to address changing needs of children and families.
- Learned specialized behavior approaches to implement behavioral strategies.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Provided therapeutic activities to assist with patient development.
- Organized recreational activities to assist in patient recovery.
- Assisted in development of therapeutic activities for patients.
- Treated clients and families with respect and dignity.
- Administered patient medications and tracked dosages.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Assessed patient progress and reported changes to supervising physician.
- Assisted with medication administration and counting and pouring medications.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
RBT - ABA Therapy
Autism Partnership Foundation
Online10.2024
High School Diploma -
Calvert High School
Prince Frederick, MD06.2023
Skills
- Cleaning and sanitizing
- Operating cash register
- Maintaining cleanliness
- Cleanliness and sanitation
- Food safety knowledge
- Cash handling proficiency
- Equipment safety
- Food preparations
- Food Preparation
- Safe Food Handling
- Proper food handling
- Equipment use
- Sanitation Standards
- Accurate money handling
- Stock replenishment
- Product presentation
- Register operations
- Payment Collection
- Sales expertise
- Temperature Control
- Portioning
- Honesty and Integrity
- Customer Service
- Interactive communication skills
- Organizational abilities
- Flexible Schedule
- Data Entry
- Work Area Maintenance
- Product Displays and Showcases
- Beverage Preparation
- Inventory Oversight
- Cross-selling products and services
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Cleaning and organization
- Time Management
- Attention to Detail
- Listening Skills
- Multitasking and Organization
- Multitasking
- Problem-solving abilities
- Collaboration and Teamwork
- Reliability
- Excellent Communication
- Critical Thinking
- Team Leadership
Timeline
Service Deli Clerk
Bowers Grocery
04.2024 - Current
Autism Behavioral Technician Caregiver
Self Employed
10.2021 - 04.2024
RBT - ABA Therapy
Autism Partnership Foundation
High School Diploma -
Calvert High School