Summary
Overview
Work History
Education
Skills
Timeline
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Eden L. Jackson

Waldorf

Summary

Enthusiastic and organized high school graduate with a strong foundation in customer service and administrative support. Possesses proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with data entry and clerical tasks. Eager to apply skills to contribute to a positive and efficient office environment. A quick learner with a proactive approach to problem-solving and a commitment to being a team player.

Overview

2
2
years of professional experience

Work History

Cashier/Customer Service Representative

Popeyes
02.2025 - Current
  • Provided prompt, friendly, and efficient service to customers, ensuring a positive dining experience.
  • Operated a point-of-sale (POS) system to accurately process cash, credit card, and mobile payments.
  • Managed cash drawer, handled transactions, and balanced the register at the end of each shift with a high degree of accuracy.
  • Greeted customers, took orders, and effectively communicated with kitchen staff to ensure order accuracy and timely delivery.
  • Addressed and resolved customer inquiries and complaints with professionalism and a positive attitude.
  • Maintained cleanliness and organization of the front counter, dining area, and condiment stations.
  • Upsold and promoted menu items and specials to enhance sales and customer satisfaction.
  • Assisted with food preparation, packaging, and restocking supplies as needed to support team operations.

Administrative Assistant

Home Excel, LLC
08.2023 - Current
  • Served as the first point of contact for clients, vendors, and contractors
  • Scheduled and coordinated project consultations, appointments, and team meetings, ensuring smooth daily operations.
  • Maintained and organized digital and physical files for client projects, permits, invoices, and supplier contracts, improving record-keeping efficiency.
  • Handled a multi-line phone system, directed calls, and took accurate messages to support effective communication with clients, contractors, and vendors.
  • Assisted with preparing and proofreading project proposals, estimates, and invoices using Microsoft Office and specialized software.
  • Processed incoming and outgoing mail, managed office supplies, and performed light bookkeeping tasks such as expense tracking

Sales Associate

Calvin Klein
11.2024 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Friendly High School
Fort Washington, MD
05-2025

Skills

  • Excellent Customer Service
  • Data entry
  • Administrative support
  • Proficient in Microsoft Suite
  • Filing
  • Strong problem solver
  • Dedicated team player
  • Scheduling and calendar management
  • Appointment scheduling
  • Quick Learner

Timeline

Cashier/Customer Service Representative

Popeyes
02.2025 - Current

Sales Associate

Calvin Klein
11.2024 - 02.2025

Administrative Assistant

Home Excel, LLC
08.2023 - Current

High School Diploma -

Friendly High School

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Eden L. Jackson