Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eduardo Amaya

Silver Spring

Summary

Dedicated professional with strong customer service and communication skills. Experienced in managing delivery schedules, ensuring client satisfaction, and collaborating effectively within teams. Proactive team member with a versatile background in food delivery and remodeling. Recognized for effective time management, problem-solving, and adaptability, contributing to successful project outcomes and enhanced customer experiences. Results-driven professional delivering exceptional service in fast-paced environments. Known for effective communication and time management, ensuring client needs are met and projects are completed on schedule.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food Delivery Driver

DoorDash
Silver Spring
08.2024 - Current
  • Delivered food promptly to customers using navigation apps and delivery protocols.
  • Communicated effectively with customers to ensure satisfaction and address concerns.
  • Maintained vehicle cleanliness and performed basic maintenance checks regularly.
  • Managed time efficiently to meet delivery schedules and optimize routes.

Remodeler

amaya
Silver Spring
03.2020 - Current
  • Collaborated with clients to determine remodeling needs and preferences.
  • Measured and assessed spaces for accurate material estimation and design planning.
  • Assisted in selecting materials, finishes, and fixtures for various projects.
  • Communicated project updates to clients and team members effectively throughout processes.
  • Maintained clean job sites by organizing tools and removing debris regularly.
  • Installed drywall, flooring, cabinetry, and other elements according to specifications.

Team Member

JCPenney
Silver Spring
01.2023 - 11.2023
  • Organized merchandise on shelves to ensure proper stock rotation and accessibility.
  • Assisted customers in locating products and answering inquiries about stock availability.
  • Maintained cleanliness and orderliness of storage areas and sales floor.
  • Processed customer transactions quickly and accurately at local retail store.
  • Assisted customers with product inquiries and provided excellent service.
  • Managed cash register, handling payments and returns efficiently.
  • Greeted and assisted guests in a friendly and professional manner.
  • Handled guest inquiries and resolved complaints effectively.
  • Processed reservations and managed check-in/check-out procedures.

Team Manager

Shake Shack
Potomac
10.2022 - 04.2023
  • Assisted team members in daily operations and maintained a positive work environment.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with colleagues to maintain cleanliness and organization in work areas.
  • Operated equipment safely while following all safety protocols and guidelines.
  • Participated in training sessions to learn about new products and operational procedures.
  • Contributed to team meetings by sharing ideas for improving workflow efficiency.
  • Engaged with customers to promote products and enhance their shopping experience.
  • Maintained a clean and organized work area throughout shift.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Greeted customers upon entering the store with friendly demeanor.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.

Education

Hvac

Lincoln Tech
Columbia, MD
08-2025

Skills

  • Equipment maintenance
  • Project management
  • Customer service
  • Technical installation
  • Time management
  • Communication skills
  • Heavy lifting
  • Safe driving
  • Safety awareness
  • Customer communication

Certification

  • program EPA

Languages

English
Professional
Spanish
Limited

Timeline

Food Delivery Driver

DoorDash
08.2024 - Current

Team Member

JCPenney
01.2023 - 11.2023

Team Manager

Shake Shack
10.2022 - 04.2023

Remodeler

amaya
03.2020 - Current

Hvac

Lincoln Tech

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Eduardo Amaya