EDUARDO DE LA ROSA HERNANDEZ
Salisbury
Summary
Results-driven executive housekeeper with proven expertise in staff supervision, quality assurance, and schedule management. Maintains high cleanliness standards while enhancing guest relations through effective communication and service excellence.
Overview
2
2
Languages
7
7
years of professional experience
Work History
EXECUTIVE HOOUSEKEEPER
Paradise Plaza Inn Hotel
Salisbury
02.2024 - Current
- Managed daily operations of housekeeping department to maintain cleanliness and order.
- Supervised (15-20) staff performance and trained on best practices to uphold cleanliness and service standards.
- Conducted inspections of guest rooms and public areas to ensure cleanliness and compliance with hotel quality standards.
- Inspected guest rooms and public areas to verify that furnishings, equipment, linens, and supplies met quality standards.
- Coordinated scheduling of housekeeping staff to optimize shift coverage and efficiency.
- Scheduled housekeeping staff shifts to ensure optimal coverage throughout the day.
- Developed cleaning procedures for various surfaces and materials within the hotel.
- Assisted in training new employees on proper cleaning techniques and procedures.
Housekeeping Supervisor
Paradise Plaza Inn Hotel
SALISBURY
11.2021 - 11.2023
- Supervised housekeeping personnel 4-6, improving service quality and ensuring operational standards were met.
- Trained staff in housekeeping procedures, ensuring compliance with cleanliness standards.
- Oversaw inspections of lobbies, restrooms, elevators, stairwells, and laundry facilities, ensuring compliance with cleanliness standards.
- Conducted regular inspections of guest rooms, hallways, and common areas for cleanliness and adherence to standards.
- Executed periodic deep cleaning tasks to uphold hygiene standards across facilities.
Housekeeper
Paradise Plaza Inn Hotel
Salisbury
05.2019 - 10.2021
- Maintained high standards of cleanliness and comfort in guest rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Executed thorough cleaning of floors, carpets, and surfaces to uphold a professional appearance.
- Ensured fresh and clean guest accommodations by replacing bed linens and towels. and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain an organized, professional appearance.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education
UNIVERSIDAD AUTONOMA DE SANTO DOMINGO (UASD)
DOMINICAN REPUBLICSkills
- Quality assurance
- Cleaning procedures
- Room assessments
- Staff supervision
- Shift scheduling
- Task delegation
- Recruiting and interviewing
- Inventory control
- Facility maintenance
- Budget management
- Expense management
- Guest relations
Languages
English
Professional
Spanish
Professional
Timeline
EXECUTIVE HOOUSEKEEPER
Paradise Plaza Inn Hotel
02.2024 - Current
Housekeeping Supervisor
Paradise Plaza Inn Hotel
11.2021 - 11.2023
Housekeeper
Paradise Plaza Inn Hotel
05.2019 - 10.2021
UNIVERSIDAD AUTONOMA DE SANTO DOMINGO (UASD)