Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Branch Manager
Enterprise Rent-A-Car
Laurel
03.2025 - 09.2025
Resolved customer complaints and provided solutions promptly.
Established strong working relationships with external partners such as vendors and suppliers.
Managed daily operations and staff performance at the branch location.
Branch Manager
Enterprise Rent-A-Car
Rockville
08.2022 - 02.2025
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Conducted regular performance reviews for all employees in the branch.
Planned work schedules to maintain adequate staffing levels.
Assistant Manager/Management Trainee
Enterprise Rent-A-Car
Temple Hills
07.2019 - 07.2022
Trained and mentored new staff on company policies and procedures.
Collaborated with management on developing strategic plans for achieving business goals.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Server
Cracker Barrell Old Country Store
Waldorf
04.2016 - 06.2019
Assisted guests with menu selections and special dietary needs.
Provided exceptional customer service in a fast-paced dining environment.
Graduate Sales & Management Trainee at Enterprise Rent a Car / Exotic Car CollectionGraduate Sales & Management Trainee at Enterprise Rent a Car / Exotic Car Collection