Elijah Bilal
Bowie
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Branch Manager
Enterprise Rent-A-Car
Laurel
03.2025 - 09.2025
- Resolved customer complaints and provided solutions promptly.
- Established strong working relationships with external partners such as vendors and suppliers.
- Managed daily operations and staff performance at the branch location.
Branch Manager
Enterprise Rent-A-Car
Rockville
08.2022 - 02.2025
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Conducted regular performance reviews for all employees in the branch.
- Planned work schedules to maintain adequate staffing levels.
Assistant Manager/Management Trainee
Enterprise Rent-A-Car
Temple Hills
07.2019 - 07.2022
- Trained and mentored new staff on company policies and procedures.
- Collaborated with management on developing strategic plans for achieving business goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Server
Cracker Barrell Old Country Store
Waldorf
04.2016 - 06.2019
- Assisted guests with menu selections and special dietary needs.
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted in training new servers.
Education
Bachelor of Arts - Global Business Management
Earlham College
Richmond, IN05-2019
Skills
- Performance management
- Customer service
- Sales strategy
- Staff training
- Operational oversight
- Relationship building
- Effective communication
- Excellent work ethic
References
References available upon request.
Timeline
Branch Manager
Enterprise Rent-A-Car
03.2025 - 09.2025
Branch Manager
Enterprise Rent-A-Car
08.2022 - 02.2025
Assistant Manager/Management Trainee
Enterprise Rent-A-Car
07.2019 - 07.2022
Server
Cracker Barrell Old Country Store
04.2016 - 06.2019
Bachelor of Arts - Global Business Management
Earlham College