Summary
Overview
Work History
Education
Skills
Certification
Timeline
CAREER INTEREST
CLEARANCE
Generic

Elijah Wadsworth

Rockville

Summary

Detail-oriented IT Professional with hands-on experience supporting enterprise environments, managing Active Directory, and maintaining secure systems for government organizations. Proven ability to resolve high-volume technical issues, support VIP users, and contribute to large-scale infrastructure projects. Currently pursuing a B.S. in Software Engineering with strong interests in automation, security, and systems administration.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Help-Desk Technician

DIA
04.2023 - Current
  • Supported and maintained IT systems for 1,000+ users, including VIP personnel
  • Completed large-scale technology refresh projects, installing and relocating hundreds of systems with 98% operational success
  • Diagnosed and resolved network connectivity issues by troubleshooting ports and drops
  • Managed and resolved service tickets efficiently while maintaining security and operational standards

Workstation and User Administrator

DOD
01.2020 - 01.2023
  • Led the relocation and installation of 1,000+ workstations during a company-wide site move, ensuring minimal downtime
  • Administered 300+ user and workstation accounts using Active Directory (create, modify, disable, delete)
  • Executed basic scripts to validate user compliance with security standards
  • Maintained multiple server rooms, including fiber and Ethernet cable installation to workstations and network drops
  • Resolved and assigned 3,500+ hardware and software trouble tickets, improving user productivity and system reliability

Junior Developer/Apprentice

Creating Coding Careers
11.2025 - Current
  • Developed and maintained basic websites using JavaScript, HTML, and CSS
  • Implemented version control practices using Git Bash and GitHub
  • Participated in team-based code challenges to ensure established programming standards
  • Experience building small projects with Node.js and React

Education

Bachelor of Science - Software Engineering

Western Governor's University
06.2027

Skills

  • Active Directory Administration (Users, Groups, Workstations)
  • Windows Workstation Support & Enterprise Hardware Management
  • Help Desk Operations
  • Ticketing Systems
  • Networking Fundamentals
  • Hardware & Software Troubleshooting
  • Systems Imaging, OS Deployment, and Tech Refresh Projects

Certification

  • Comptia A+
  • Comptia Security+

Timeline

Junior Developer/Apprentice

Creating Coding Careers
11.2025 - Current

Help-Desk Technician

DIA
04.2023 - Current

Workstation and User Administrator

DOD
01.2020 - 01.2023

Bachelor of Science - Software Engineering

Western Governor's University

CAREER INTEREST

  • Interested in more exposure/experience with
  • Software Developing (full stack, apps, webpages)
  • Coding with Python and Java

CLEARANCE

TS/SCI (w/ CI POLY) Security Clearance
Elijah Wadsworth