Elissa Khoury
Clinton
Summary
Dedicated professional with proven expertise in customer service and problem solving. Skilled in utilizing software tools to enhance service quality and streamline processes. Committed to developing engaging lesson plans that foster student success.
Overview
3
3
years of professional experience
Work History
Teacher's Assistant
Scoot Education
Washington
08.2024 - Current
- Developed engaging lesson plans tailored to diverse student needs.
- Implemented effective classroom management strategies to enhance learning environment.
- Collaborated with colleagues in curriculum development aligned with educational standards.
- Participated in professional development workshops to refine teaching methodologies.
Concierge
A-class concierge
Washington
01.2024 - 07.2024
- Resolved customer issues with knowledgeable and friendly service to enhance satisfaction.
- Delivered exceptional face-to-face and phone service, ensuring customer needs were met.
- Utilized software tools to streamline processes and improve overall performance.
- Executed day-to-day responsibilities with accuracy and efficiency.
Administrative Assistant
Fleet Management
Capitol Heights
03.2023 - 12.2023
- Collaborated with diverse coworkers to resolve product and service-related issues.
- Prioritized tasks to efficiently meet service goals.
- Coordinated closely with team members to achieve project objectives within deadlines.
- Engaged cross-functional teams to accomplish shared goals.
Education
High School Diploma -
Parkdale Highschool
Riverdale, MD05-2020
Some College (No Degree) - Business Administration And Management
Prince George's Community College
Upper Marlboro, MDSkills
- Customer service excellence
- Software proficiency
- Curriculum design
- Quality assurance
- Collaborative teamwork
- Problem solving
- Scheduling and planning
- Adaptability
- Multitasking and organization
Languages
English
Native/ Bilingual
Timeline
Teacher's Assistant
Scoot Education
08.2024 - Current
Concierge
A-class concierge
01.2024 - 07.2024
Administrative Assistant
Fleet Management
03.2023 - 12.2023
High School Diploma -
Parkdale Highschool
Some College (No Degree) - Business Administration And Management
Prince George's Community College