Elizabeth Boateng
Potomac
Summary
Compassionate healthcare professional with a background in nursing, known for high productivity and efficient task completion. Skilled in patient care management, emergency response, and infection control. Excel at communication, teamwork, and empathy, ensuring optimal patient outcomes and collaborative healthcare environments.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Registered Nurse (CDU)
Suburban Hospital
01.2023 - Current
- Participated in quality improvement initiatives to enhance departmental performance.
- Identified quality enhancement opportunities and communicated findings to management.
- Assumed responsibility for improving patient satisfaction through quality care and services.
- Utilized evidence-based practices to support clinical improvements and address research issues.
- Applied nursing process within Relationship Based Care framework to foster healing environments.
- Formulated daily patient goals and care plans with a holistic, patient-partner approach.
- Maintained comprehensive documentation to improve communication among caregivers.
- Collaborated with healthcare teams to develop individualized patient care plans.
- Utilized telemetry to monitor patients cardiac status.
Registered Nurse (IMCU)
Adventist HealthCare
01.2023 - 01.2024
- Conducted diagnostic assessments on measurement changes and implemented interventions accordingly.
- Monitored patient conditions, documented changes, and collaborated with physicians during evaluations.
- Administered oral and IV medications while observing patient responses and educating on home care options.
- Measured vital signs, respiration rates, blood pressure, and blood glucose levels consistently.
- Oversaw nursing assistants and support staff in Progressive Care Unit to ensure optimal care delivery.
- Explained treatments and procedures to patients and families, addressing inquiries thoroughly.
- Reported deteriorating conditions to healthcare specialists and adhered to intervention protocols.
- Trained new nursing staff on best practices and protocols for patient care delivery.
Registered Nurse
CVS
Potomac
09.2021 - 01.2023
- Assessed, planned, implemented, and coordinated case management activities to evaluate medical needs and enhance member wellness.
- Executed patient registration and intake processes, including vital signs administration.
- Provided patient education, performed phlebotomy, and collected specimens for laboratory analysis.
- Administered vaccines to clients of all ages, ensuring compliance with health regulations.
- Conducted tele health consultations to maintain continuous patient care.
- Executed medical billing procedures to ensure accurate financial transactions.
- Maintained client files and records in accordance with HIPAA regulations to protect confidentiality.
- Trained in-house staff on evaluation, data collection, and reporting methodologies.
Prior Authorization Nurse
Athenahealth
Remote
06.2021 - 08.2022
- Reviewed medical documentation for prior authorization requests.
- Collaborated with healthcare providers to gather necessary information.
- Utilized electronic health record systems to track authorization statuses.
- Communicated with insurance companies regarding policy requirements.
- Educated patients on coverage options and authorization processes.
- Analyzed trends in denial rates to identify improvement areas.
- Maintained compliance with regulatory guidelines and company policies.
- Coordinated with interdisciplinary teams for streamlined patient care.
- Evaluated referrals from primary care physicians against the criteria outlined by payers or other regulatory bodies to determine eligibility for services.
- Provided education materials on topics such as prior authorization processes, coding guidelines, and reimbursement policies to internal staff members as well as external stakeholders.
- Maintained accurate documentation of all prior authorization activities in accordance with established policies and procedures.
- Participated in audits conducted by third party organizations such as insurers or government agencies.
- Monitored trends in utilization patterns in order to identify potential issues that could affect quality of care outcomes.
Patient Care Technician
PATIENT CARE
Gaithersburg
02.2016 - 12.2018
- Reported and recorded patient care findings and data promptly.
- Reported changes in the patient's condition quickly and secured qualified assistance as needed.
- Established standards of practice, operated radiographic equipment, CR, DR, and PACS, prepared room, and ordered supplies.
- Reviewed treatment sheets for completeness, ensure nursing signatures were documented, and ensure omitted entries were completed or corrected where appropriate.
CNA GNA
PRIVATE DUTY
Bethesda
02.2010 - 12.2015
- Assisted patient with personal care: bathing and grooming, dressing, toileting, and exercise while monitoring and reporting changes in health, behavior, and needs Responsible for essential food preparation: preparing meals, shopping, housekeeping, laundry, and other errands.
Nursing Assistant
Sunrise Senior Living
Rockville
03.2007 - 01.2010
- Provided personal care to residents in providing bedpans, assisting with toileting and bathing, and providing support in dressing and grooming.
- Verified the resident's identity before administering nursing care or serving food to assure that appropriate care was provided to the correct resident.
- Maintained the patient stability by checking vital signs and weight, testing urine, recording intake and output information.
Education
Master of Science - Family Nurse Pratitioner
ECPI University
Virginia Beach, VA06-2026
Bachelor of Science - Nursing
Resurrection University
Chicago, IL08.2019
Associate of Science - Healthcare Management
University of Phoenix
05.2012
Montgomery College
Skills
- Medication and IV administration
- Prior authorization
- Interdisciplinary collaboration
- Ventilator care
- Patient advocacy
- Case management
- Utilization review
- Phlebotomy
- Intravenous therapy
- Tracheostomy care
- Mentoring and coaching
- Patient management
- Nursing plan development
- Diabetes management
- Patient education
- Electronic health records management
- Staff development
- Family education
- Empathy skills
- Time management
- Critical thinking
- Leadership abilities
- Computer proficiency
- Patient assessment
- Care coordination
- Evidence-based practice
- Quality improvement
- Medical documentation
- Flow sheet charting
- SBAR communication
- Disease management programs
- Direct and indirect patient care
- Preventive health strategies
Certification
- Basic Life Support (BLS)
- CPR Certified through American Heart Association
References
Personal and professional references are available upon request.
Timeline
Registered Nurse (CDU)
Suburban Hospital
01.2023 - Current
Registered Nurse (IMCU)
Adventist HealthCare
01.2023 - 01.2024
Registered Nurse
CVS
09.2021 - 01.2023
Prior Authorization Nurse
Athenahealth
06.2021 - 08.2022
Patient Care Technician
PATIENT CARE
02.2016 - 12.2018
CNA GNA
PRIVATE DUTY
02.2010 - 12.2015
Nursing Assistant
Sunrise Senior Living
03.2007 - 01.2010
Master of Science - Family Nurse Pratitioner
ECPI University
Bachelor of Science - Nursing
Resurrection University
Associate of Science - Healthcare Management
University of Phoenix
Montgomery College