Elizabeth Bucci
Bel Air
Summary
Personable and organized professional with strong multitasking skills and attention to detail. Well-versed in managing calendars and handling correspondence, proficient in office software and project management tools. Committed to enhancing productivity and streamlining administrative processes to support organizational goals.
Overview
15
15
years of professional experience
Work History
Caregiver
Stay At Home Mom
09.2018 - Current
- Assist children with activities of daily living, promoting independence
- Maintain house, run errands, manage laundry, and complete weekly grocery shopping
- Assist with grooming, meal preparation
- Developed time management, multitasking, organization and problem solving skills
- Ability to keep my skills fresh while volunteering at my children’s schools
Executive Assistant
Mid-Atlantic Sports Network
06.2017 - 08.2018
- Executive assistant to COO, CFO, Executive VP of Marketing and VP of Finance & Administration;
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Organized, managed and distributed team tickets for distribution among affiliate partnerships;
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained relationships by networking with Affiliate cable companies (DIRECTV, Verizon, Comcast, Cox, Dish, etc.);
- Managed financial expense reports for all executives;
- Organized fundraising packages/donations with COO
Special Projects | Sr. Administrative Coordina
Johns Hopkins University School of Medicine
08.2015 - 03.2017
- Division of Gastroenterology & Hepatology
- Company Overview: Randstad USA
- Administrative assistant/support to Dr. Anthony Kalloo, Director;
- Provided administrative support to Faculty of 70+ members, including scheduling conference calls, communicated with members of leadership and working groups;
- Coordinated departmental activities and social events including developing program agendas, producing program material, and departmental reviews;
- Managed special events planning with the Division Chief, including conferences, retreats, lectures, seminars and faculty group meetings;
- Managed and updated content for internal website;
- QGenda super user- Managed the physician time-away system, administrative approver; monitored ongoing schedule changes, swaps and time off requests;
- Coordinated mass communications by creating, organizing, and maintaining the division email listings and phone distribution lists for easier access and use among all staff;
- Served as primary backup for the Gastroenterology/Hepatology Administrative Supervisor;
- Assisted with student rotation requests by collecting curriculum vitae (CV), letters of reference, and working with the credentialing coordinator to communicate and educate faculty members of the credentialing process;
- Addressed patient complaints and grievances with patient relations department and leaders of the Division;
- Developed the internal Division newsletter to inform all employees of announcements, important dates, special recognition and current initiatives;
- Coordinated Division quality improvement efforts by auditing documented procedures and running reports;
- Engaged in regular weekly leadership meetings and monthly faculty meetings concerning continual updates and decision making;
- Processed expense reimbursements and invoices for online payments for processing and approval
Accounts Payable; Receptionist | Guest Services
Genesis Healthcare System
03.2010 - 10.2016
- Perform accounts payable services utilizing the Point Click Care data entry system to record resident billing charges for multi-specialties (rehab services, resident resources, etc.);
- Disburse cash deposits into the facilities bank account utilizing Microsoft Excel to modify the monthly cash ratio log detailing payouts to Medicare, Medicaid, Hospice and other insurance companies;
- Collect resources directly from residents for room and board, facility services, past-due balances and any additional healthcare benefits not covered by Medicare/Medicaid;
- Monitor residents’ care by receiving monthly medical doctor orders for residents and file for nursing staff to utilize;
- Provide assistance to family members of residents by offering facility navigation instructions, tours, etc.;
- Train and orient employees to the facility and residents;
- Negotiate contracts for facility services, pay fee for services;
- Manage diverse family cases that require unique and individualized needs, requests and/or complaints
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Intern
Towson University Healthcare Administration Internship
01.2015 - 05.2015
- Company Overview: Institute for Digestive Health and liver disease | Rheumatology | Institute for Pain Management | Mercy Medical Center
- Executed a process within the Rheumatology practice to reduce the number of ‘no-shows’ for each physician by monitoring the statistics and analyzing the data
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Implemented a process within the practice to increase the number of patients and interactions on MyChart, Mercy’s Electronic Health Records (EHR) in order to be compliant with Meaningful Use Stage II
- Improved revenue management by reconciling consult card charges from physicians from the inpatient side to the hospital side using Meditech and EPIC systems to find missing charges
Education
Bachelor of Science - Healthcare Management& Business Administration
Towson University
Towson, MDAssociate of Applied Science -
The Community College of Baltimore County
EssexSkills
- Executive support
- Quick learner
- Administrative support
- Telephone skills
- Fast learner
- Data entry
- Computer skills
- Multitasking and organization
Training
- Attended physician training conference in Puerto Rico for Digestive Diseases- Viva La Vida, 2016
- Attended physician training conference in San Diego, Digestive Disease Week, 2016
Timeline
Caregiver
Stay At Home Mom
09.2018 - Current
Executive Assistant
Mid-Atlantic Sports Network
06.2017 - 08.2018
Special Projects | Sr. Administrative Coordina
Johns Hopkins University School of Medicine
08.2015 - 03.2017
Intern
Towson University Healthcare Administration Internship
01.2015 - 05.2015
Accounts Payable; Receptionist | Guest Services
Genesis Healthcare System
03.2010 - 10.2016
Bachelor of Science - Healthcare Management& Business Administration
Towson University
Associate of Applied Science -
The Community College of Baltimore County
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