Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Richardson

Havre de Grace

Summary

Skilled in conflict resolution and problem solving. Effective team collaborator, and adaptable to change. Committed to maintaining professional relationships. Experienced with pet care and customer service.

Overview

4
4
years of professional experience

Work History

Pets Hotel Associate

Pet Smart
07.2021 - Current

Ensure animal health and safety through feeding and watering according to each individual pets need.

Provided supervision to groups of up to 16 dogs in a group play setting, to allow the animals to socialize with one another.

Intervened as needed when dogs showed any signs of stress or concerning behaviors.

Established a rapport with pet parents and their pets to create a comfortable environment.

Ensured that the camp room and dogs rooms were cleaned and sanitized.

Followed all safety protocols to ensure the wellbeing of the pets as well as the staff.

Provide quality customer service to both pet parents and any perspective pet parents.

Train new employees on all aspects of the job duties, and assisted managers with their daily responsibilities as needed.

Education

Associate of Arts - Psychology

Harford Community College
Bel Air, MD
12-2023

Skills

  • Reliability and punctuality
  • Patience and empathy
  • Cleaning and sanitizing
  • Animal care expertise
  • Record keeping and filing
  • Teamwork and collaboration
  • Multitasking Abilities

Timeline

Pets Hotel Associate

Pet Smart
07.2021 - Current

Associate of Arts - Psychology

Harford Community College
Elizabeth Richardson