Elizabeth Thairu-Juma
Elkton
Summary
Diligent receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
9
9
years of professional experience
Work History
Front Office Agent
Hilton Hotel
01.2020 - 03.2024
- Delivered excellent customer service while maintaining confidentiality and professionalism.
- Ensured accuracy in managing guest records and financial transactions.
- Recognized for reliability, teamwork, and attention to detail.
Front Office Agent
Qaribu Inn
05.2015 - 12.2019
- Managed guest check-ins and check-outs efficiently, ensuring a welcoming experience.
- Maintained accurate reservation and billing records.
- Resolved guest concerns promptly and professionally.
Education
Practical Nursing Program -
Nightingale College
04-2027
Skills
- Strong work ethic
- Team player attitude
- Multitasking proficiency
- Exceptional communication
Timeline
Front Office Agent
Hilton Hotel
01.2020 - 03.2024
Front Office Agent
Qaribu Inn
05.2015 - 12.2019
Practical Nursing Program -
Nightingale College