Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eman Hegazy

Baltimore

Summary

Dedicated and passionate English teacher with over two years of experience working with young learners in both nursery and school settings. Skilled at creating engaging lesson plans and fostering positive relationships with students and parents. Additional experience in sales and customer service roles, including insurance, cosmetics, airline sales, and retail cashier, demonstrating strong communication and digital skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member & Checkout Clerk

Chipotle
01.2024
  • Handled customer transactions quickly and accurately.
  • Provided excellent customer service and ensured customer satisfaction.
  • Maintained cleanliness and organization of the work area.

Online Sales Agent

[DODY INDIAN PRODUCTS]
01.2022 - 01.2023
  • Managed online sales and customer inquiries via social media and e-commerce platforms.
  • Promoted cosmetic products and explained benefits to potential customers.
  • Processed orders, handled follow-ups, and maintained client satisfaction.
  • Developed digital marketing and customer engagement skills.
  • (Online)

Kindergarten Teacher

BABY HOME
01.2020 - 01.2021
  • Taught English and basic skills to children aged 3-5.
  • Used play-based methods to support learning and development.
  • Maintained a safe and caring classroom environment.
  • Communicated regularly with parents about children’s progress.

Sales Agent

ENGAZ TOURS
01.2019 - 10.2020
  • Assisted customers with ticket bookings and inquiries.
  • Provided excellent customer service and handled reservations.
  • Managed sales and promoted airline services.

Insurance Sales Agent

Misr Life Insurance
01.2019
  • Promoted and sold life insurance plans to clients through phone and in-person meetings.
  • Built client relationships and explained policy benefits clearly.
  • Met monthly sales targets and maintained accurate records.

English Teacher

Amgad School
09.2021 - 07.2023
  • Taught English to kindergarten and early primary students.
  • Developed creative, age-appropriate lesson plans.
  • Encouraged student participation through interactive activities.
  • Maintained strong classroom management and parent communication.

Education

Bachelor's Degree - Business Administration (English Section)

Helwan University
01.2020

Skills

  • Early Childhood Education
  • Lesson Planning & Activity Design
  • Classroom Management
  • Parent Communication
  • Client relations and sales
  • Digital Marketing & Online Sales
  • English Language Instruction
  • Microsoft Office / Google Workspace

Certification

TEFL Certification

Languages

Arabic - Native
English - Fluent

Timeline

Crew Member & Checkout Clerk

Chipotle
01.2024

Online Sales Agent

[DODY INDIAN PRODUCTS]
01.2022 - 01.2023

English Teacher

Amgad School
09.2021 - 07.2023

Kindergarten Teacher

BABY HOME
01.2020 - 01.2021

Sales Agent

ENGAZ TOURS
01.2019 - 10.2020

Insurance Sales Agent

Misr Life Insurance
01.2019

Bachelor's Degree - Business Administration (English Section)

Helwan University

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Eman Hegazy