Randy Owens
Ellicott City
Summary
Dedicated Apartment Maintenance Supervisor with a strong focus on logistics and customer satisfaction. Proven track record in managing maintenance teams to ensure timely repairs and compliance with regulations, enhancing tenant experiences through effective communication and streamlined workflows.
Overview
14
14
years of professional experience
Work History
Apartment Maintenance Supervisor
Frederick Douglass Academy
Baltimore
06.2019 - 12.2026
- Participated in the development and implementation of emergency preparedness plans.
- Ensured all maintenance activities comply with local, state, and federal regulations.
- Supervised maintenance team to ensure timely repairs and upkeep of apartments.
- Managed inventory of tools and supplies for effective maintenance operations.
- Responded promptly to tenant requests, ensuring high levels of satisfaction with services.
Logistics Specialist Supervisor
Kohls Distribution Center
Edgewood
08.2023 - 01.2026
- Utilized warehouse management systems to track product movements.
- Collaborated with cross-functional teams to enhance operational workflows.
- Developed training materials for new staff on company policies and procedures.
- Managed project timelines to ensure alignment with organizational goals.
- Mentored junior team members to improve their professional skills and knowledge.
Mill Control Operator
Elite & Spice
Jessup
01.2024 - 12.2025
- Analyzed process data to identify trends and potential issues.
- Maintained a clean and organized work area to ensure accuracy of orders.
- Packaged and shipped a wide variety of products with accuracy and efficiency in a timely manner.
- Participated in team meetings to ensure efficient workflow.
- Utilized RF scanners to track inventory and ensure accuracy of orders.
- Conducted sensory evaluations of spice blends to ensure quality control.
- Evaluated the quality of spices to ensure customer satisfaction.
Assistant Manager(3rd Key)
Jimmy Jazz Clothing Store
Baltimore
06.2022 - 03.2025
- Assisted customers in selecting merchandise and providing product knowledge.
- Processed transactions using point-of-sale systems efficiently and accurately.
- Trained new associates on store policies and customer engagement techniques.
- Reviewed weekly inventory charts and recorded facility needs, accordingly.
- Managed all aspects of retail sales, including inventory control and merchandising.
- Successfully met monthly membership goals set by the corporate franchise.
Production Technician
McCormick & Schmick’s
Timonium
02.2013 - 04.2018
- Operated oil refining equipment to ensure safe and efficient processing.
- Conducted routine maintenance on machinery to prevent operational downtime.
- Provided technical assistance to customers when needed.
- Collaborated with marketing team to create advertisements resulting in increased brand awareness.
- Verified accuracy of finished goods prior to shipment from the facility.
- Tested products or subassemblies for functionality or quality.
Education
High School Diploma -
Antioch Diploma Plus High School
Baltimore06-2012
Skills
- Customer service
- Process improvement
- Effective communication
- Inventory control
- Team collaboration
- Sales transactions
- Logistics coordination
- Time management
- Project management
- Sales development
- Customer support
- Equipment maintenance
- Inventory management
Timeline
Mill Control Operator
Elite & Spice
01.2024 - 12.2025
Logistics Specialist Supervisor
Kohls Distribution Center
08.2023 - 01.2026
Assistant Manager(3rd Key)
Jimmy Jazz Clothing Store
06.2022 - 03.2025
Apartment Maintenance Supervisor
Frederick Douglass Academy
06.2019 - 12.2026
Production Technician
McCormick & Schmick’s
02.2013 - 04.2018
High School Diploma -
Antioch Diploma Plus High School