Emerald Davis
Salisbury
Summary
Dedicated professional with a solid background in customer service and teamwork. Known for strong interpersonal skills and a commitment to enhancing customer experience, ready to contribute effectively to team-oriented environments.
Overview
3
3
years of professional experience
Work History
Cashier
Jolly Roger Amusement Park
Ocean City, MD
04.2022 - 09.2022
- Processed customer transactions accurately using point-of-sale system.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted in maintaining a clean and organized cashier area to enhance customer experience.
- Demonstrated adaptability by learning new procedures quickly during busy seasons.
Camp Counselor
Wor-Wic Community College
Salisbury, MD
06.2023 - 08.2023
- Facilitated daily activities for campers, promoting engagement and teamwork.
- Supervised children during recreation and educational programs, ensuring safety and support.
- Assisted in planning and implementing camp curriculum tailored to diverse age groups.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Cashier
Auntie Anne's Pretzels
Salisbury, MD
06.2024 - 10.2024
- Assisted in maintaining a clean and organized cashier area to enhance customer experience.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled cash, credit, and gift card transactions efficiently to reduce wait times.
- Collaborated with team members to manage peak hours and ensure smooth operations.
- Resolved customer inquiries and concerns promptly to maintain satisfaction levels.
Intern
University of Maryland, Baltimore
Baltimore, MD
03.2025 - 05.2025
- Assisted in collecting and analyzing data for faculty members.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Conducted literature reviews to inform ongoing research initiatives and enhance project outcomes.
Education
Bachelor of Science - Criminal Justice
Towson University
Baltimore, MD05-2029
Skills
- Teamwork and collaboration
- Quick learner
- Multitasking and organization
- Problem-solving
- Interpersonal and social skills
- Creative and resourceful
Timeline
Intern
University of Maryland, Baltimore
03.2025 - 05.2025
Cashier
Auntie Anne's Pretzels
06.2024 - 10.2024
Camp Counselor
Wor-Wic Community College
06.2023 - 08.2023
Cashier
Jolly Roger Amusement Park
04.2022 - 09.2022
Bachelor of Science - Criminal Justice
Towson University