Emerald Merak

Administrative Coordinator

Suburban Hospital

Bethesda, MD

06.2018 - Current

Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
Initiated the development, creation, and delivery of unified and harmonized communications and presentations, including Director-level memos with professional headers, Modernized and professional meeting presentations, electronic display boards and monthly metrics dashboards, Dashboards and project trackers, Mission, vision, and values document encompassing pharmacy department services.
Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
Designed and executed internal and external engagement and advocacy activities to promote the pharmacy department's services and achievements, enhancing its visibility and impact.
Conducted data collection and analysis to provide critical support for quality and performance improvement initiatives, contributing to enhanced operational efficiency and patient safety.
Efficiently managed employee files, educational records, and license/certification information, including accurate and timely communication with HR regarding employee status changes, payroll corrections, and related administrative processes.
Streamlined the processing of service agreements and contracts, managed vendor invoices and rebates, and maintained meticulous records of all stored documents, ensuring accurate financial tracking and efficient document retrieval.
Developed and implemented a new process for reviewing employee engagement surveys and managing action plans, including structured methods of communicating survey results and action plan progress with staff.
Served on the Johns Hopkins Health System Talent Acquisition and Management Committee, contributing to the harmonization of hiring, onboarding, and pay practices across multiple organizations.

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