Emilio Jerez
Hagerstown
Summary
I am a dedicated and reliable professional with extensive experience in package handling and customer service. In my current role at FedEx, I have received numerous awards for outstanding performance and reliability across multiple warehouse stations, demonstrating my commitment to excellence. I believe that my strong adaptability, exceptional customer service skills, and proven track record make me a valuable asset to any team. So, I am eager to bring my award-winning performance and reliability to your organization, contributing as much as possible to its success and growth
Overview
16
16
years of professional experience
Work History
Package Handler
FedEx
09.2016 - Current
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Stored and secured packages in designated areas to prevent damage and theft.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier/Overnight Stocker
Sierra Food Group
09.2013 - 09.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
Cashier/Stocker
Dollar Tree Stores
09.2011 - 11.2013
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Scurity
N/A
09.2009 - 06.2011
- Resolved problems, improved operations and provided exceptional service.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Gained strong leadership skills by managing projects from start to finish.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Ganesha High School
1151 Fairplex Dr, Pomona, CA 9176806-2009
Skills
- Truck loading
- Pallet building
- Product packing
- Material storage
- Team collaboration
- Warehouse safety
- Heavy lifting
- Company risk mitigation
- Time management
- Decision-making
- Problem resolution
- Spanish speaking
All Star Package Handler
It came from helping one of our smaller Baltimore Hub in 2023
Timeline
Package Handler
FedEx
09.2016 - Current
Cashier/Overnight Stocker
Sierra Food Group
09.2013 - 09.2016
Cashier/Stocker
Dollar Tree Stores
09.2011 - 11.2013
Scurity
N/A
09.2009 - 06.2011
High School Diploma -
Ganesha High School
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