Emily Butler
Delmar
Summary
Detail-oriented and knowledgeable Lead Medical Assistant/ Supervisor skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience dedicated to optimal patient care.
Overview
17
17
years of professional experience
Work History
CMA
Chesapeake Urology
10.2023 - Current
- Prepared and administered medications to alleviate patient symptoms.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Lead Medical Assistant
Pediatric Place
09.2021 - 10.2023
- Assisted physicians and nurses with clinical procedures following safe practices.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Lead Medical Assistant
Bay Womens Health
10.2018 - 10.2023
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Back Office Lead Medical Assistant
Dr.Anisha Bassi
05.2016 - 10.2018
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
Supervisor/Lead Medical Assistant
Dr.Carlos Alarcon
05.2014 - 10.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Generated reports detailing findings and recommendations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
Front Line Supervisor
Bjs Wholesales Club
06.2008 - 05.2014
- Created and oversaw employee training schedule to emphasize productivity and resource conservation.
- Accomplished staff results by communicating job expectations and planning, monitoring and appraising job results.
- Managed work station assignments, employee breaks and shift rotations to achieve assigned objectives.
- Managed and prioritized production processes and implemented production plans.
Education
CCMA -
TESST College
Baltimore, MDSkills
- Healthcare ethics
- Vital sign monitoring
- Drug screening
- Electronic health records
- Appointment scheduling
- Insurance verification
- HIPAA compliance
- Patient confidentiality
- Pediatric care
- Injection administration
Timeline
CMA
Chesapeake Urology
10.2023 - Current
Lead Medical Assistant
Pediatric Place
09.2021 - 10.2023
Lead Medical Assistant
Bay Womens Health
10.2018 - 10.2023
Back Office Lead Medical Assistant
Dr.Anisha Bassi
05.2016 - 10.2018
Supervisor/Lead Medical Assistant
Dr.Carlos Alarcon
05.2014 - 10.2016
Front Line Supervisor
Bjs Wholesales Club
06.2008 - 05.2014
CCMA -
TESST College
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