Emily Huffard
College Park
Summary
Dynamic Practice Manager with a proven track record at Vio Med Spa, driving operational excellence and exceeding revenue targets. Expert in strategic planning and team leadership, enhancing client experiences while ensuring regulatory compliance. Skilled in business analytics, leveraging data to optimize performance and achieve significant growth in membership retention.
Overview
4
4
years of professional experience
Work History
Practice Manager
Vio Med Spa
Springfield
10.2024 - Current
- Spearheaded launch and daily operations of newly opened med spa, overseeing budgeting, scheduling, staffing, and training for expanding team.
- Coordinated marketing efforts with corporate partners while managing spa's Instagram presence to enhance brand visibility.
- Delivered exceptional client experiences in start-up environment, ensuring operational readiness and compliance.
- Utilized experience managing over 20 providers to support growth strategies and develop scalable infrastructure.
General Manager
Restore Hyper Wellness
North Bethesda
05.2024 - 07.2024
- Streamlined staffing and scheduling to boost client experience and workflow efficiency without increasing payroll costs.
- Achieved record membership revenue within two months by surpassing revenue targets through operational enhancements.
- Transformed studio culture by fostering a high-energy environment focused on accountability and elevated team performance.
Spa Director
Arch Amenity Group
Alexandria
06.2023 - 05.2024
- Revamped membership programs to enhance retention and boost new sign-ups significantly.
- Strengthened vendor relationships, achieving cost reductions while ensuring high service quality.
- Collaborated across marketing and finance to execute successful campaigns and optimize budget allocation.
- Redesigned service menu using customer insights to elevate transaction value and satisfaction scores.
Spa Supervisor
Arch Amenity Group
Charleston
10.2022 - 06.2023
- Optimized spa operations, concentrating on client satisfaction, scheduling efficiency, and team synergy.
Merchandising Manager
J.Crew
Charleston
03.2021 - 12.2021
- Orchestrated merchandising strategies, synchronizing inventory with seasonal trends to boost store sales and elevate customer experience.
Education
MBA - Business Analytics & Information Systems
University of Maryland
College Park, MD08.2025
Bachelor of Arts - English Literature & Psychology
Hollins University
Roanoke, VA05.2020
Skills
- Customer service and client relations
- Regulatory compliance
- Communication skills
- Financial operations oversight
- Business analytics and data analysis
- Project management
- Strategic planning and execution
- Team leadership
- Microsoft Excel and Tableau
Websites
Professional Modeling Experience
01/19, Present, Modeling experience in high-paced environments, honed skills in personal branding, adaptability, and aesthetics, providing a strong foundation in presentation, public speaking, and audience engagement. These skills translate effectively into business settings, enhancing client engagement and team inspiration.
Timeline
Practice Manager
Vio Med Spa
10.2024 - Current
General Manager
Restore Hyper Wellness
05.2024 - 07.2024
Spa Director
Arch Amenity Group
06.2023 - 05.2024
Spa Supervisor
Arch Amenity Group
10.2022 - 06.2023
Merchandising Manager
J.Crew
03.2021 - 12.2021
MBA - Business Analytics & Information Systems
University of Maryland
Bachelor of Arts - English Literature & Psychology
Hollins University
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