Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Boothe

Salisbury

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Downtown Bridal. Proven ability to enhance client engagement and satisfaction through personalized consulting and problem-solving. Experienced in cash handling and team leadership, consistently optimizing workflows to achieve business goals and foster client loyalty.

Overview

4
4
years of professional experience

Work History

Prom Consultant

Downtown Bridal
01.2025 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Managed appointment schedules efficiently, optimizing daily workflow for maximum client engagement.
  • Resolved customer concerns promptly and professionally, maintaining high levels of satisfaction and loyalty.
  • Conducted follow-up communications with clients post-purchase, ensuring satisfaction with final product outcomes.
  • Enhanced customer satisfaction by providing personalized fashion advice and styling recommendations.

Cashier/Cook

Mayabella's
12.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Cashier

Ritas
07.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Busser

Warrens Station Family Restaurant
05.2021 - 09.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Trained new staff in bussing and cleaning procedures.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.

Education

James M Bennett High
Salisbury, MD
05-2025

Skills

  • Problem-solving
  • Attention to detail
  • Team leadership & development
  • Client relationships
  • Client engagement
  • Strong work ethic
  • Cash handling
  • Exceptional customer service
  • Memory retention
  • High volume dining

Timeline

Prom Consultant

Downtown Bridal
01.2025 - Current

Cashier/Cook

Mayabella's
12.2023 - Current

Cashier

Ritas
07.2023 - 05.2024

Busser

Warrens Station Family Restaurant
05.2021 - 09.2022

James M Bennett High

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Emma Boothe