Phyllis Bontrager
Reisterstown
Summary
Talented and passionate organizer, highly successful at streamlining operations for classrooms, homes and library trucks. Detail-oriented with strong analytical problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
Work History
Mobile Engagement Administrator
Baltimore County Public Library
06.2019 - 12.2024
- Plan weekly staff development meetings to organize and enhance staff skills
- Create and adjust monthly and daily schedules
- Reassess how to meet customer needs for outreach throughout the system by using statistics and branch input
- Communicate effectively in order to inform and train staff on branch and system-wide changes to outreach
- Manage outreach staff to meet the needs of the customers
- Coordinate with outside partners to service customers
- Train branches on best practices for Outreach
- Serve as a co-facilitator of the Media Mentors Cross-Functional Team supporting digital literacy needs of staff and the Baltimore County community
- Served on CALM, Judy Center committees
- Created, planned and coordinated programming for the community stops
- Assisted in receiving a grant and fundraising for a STREAM vehicle for BCPL
Early Childhood Education Specialist
Baltimore County Public Library
08.2012 - 07.2019
- Created and implemented story times at branches county-wide
- Planned regular after-school programs for Reisterstown branch area teenagers
- Recruit, train, mentor and evaluate part-time early childhood program assistants
- Assisted in implementing after-school teen programs for several west-side county branches
- Participate as a team member for youth and family engagement on summer reading, teen programming and other initiatives
Early Childhood Educator
Baltimore County Public School System
08.1999 - 06.2012
- Applied play-based strategies to provide diverse approaches to learning.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Communicated with parents and other staff about student progress.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
Education
Masters Equivalency - Early Childhood Education
Baltimore County Public School Courses
01.2004
Bachelor of Science - Early Childhood Education
Eastern Mennonite College
Harrisonburg, Virginia01.1987
Associates of Arts - Early Childhood Education
Hesston College
Hesston, Kansas01.1984
Library Associate Training Institute (LATI) - undefined
Baltimore County Public Library
01.2015
Skills
- Project coordination
- Verbal and written communication
- Professional training
- Course implementation
- Group and individual instruction
- Time management
- Problem-solving
- Goal setting
- Emotional intelligence
- Conflict resolution
- Relationship building
- Team collaboration
- Scheduling
Timeline
Mobile Engagement Administrator
Baltimore County Public Library
06.2019 - 12.2024
Early Childhood Education Specialist
Baltimore County Public Library
08.2012 - 07.2019
Early Childhood Educator
Baltimore County Public School System
08.1999 - 06.2012
Bachelor of Science - Early Childhood Education
Eastern Mennonite College
Associates of Arts - Early Childhood Education
Hesston College
Library Associate Training Institute (LATI) - undefined
Baltimore County Public Library
Masters Equivalency - Early Childhood Education
Baltimore County Public School Courses
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