Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmanuel Moore

Windsor Mill

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience
2027
2027
years of post-secondary education

Work History

Customer Service Representative

AutoZone
Randallstown
03.2025 - Current
  • Assisted customers in locating automotive parts and accessories.
  • Resolved customer inquiries through effective communication and problem-solving skills.
  • Processed transactions accurately using POS systems and cash handling procedures.
  • Dealt with angry customers through de-escalation skills, coming to a resolving resolution.

Education

Milford Mill Academy
Milford Mill, MD
04-2026

Skills

  • Customer service
  • Problem resolution
  • Effective communication
  • Team collaboration
  • Mechanical knowledge

Timeline

Customer Service Representative

AutoZone
03.2025 - Current

Milford Mill Academy
Emmanuel Moore