Enrike Felipe Soriano
Baltimore
Summary
Versatile and diligent, with a proven track record at Shoppers Food, I excel in customer service and stock rotation. Demonstrated ability to enhance product quality and customer satisfaction, leveraging strong work ethic and positive attitude. Skilled in safety procedures and sanitation, I consistently exceed employer expectations without compromising quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Produce Clerk
Shoppers Food
06.2024 - Current
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
Cashier
Johns Italian Deli
05.2021 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
Pizza Maker
Johns Italian Deli
05.2021 - 07.2023
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
Education
Certificate of Technical Studies - Electrical, Electronics And Communications Engineering
North American Trade School
5760 Wabash Ave Suite B, Baltimore, MD 2121502-2025
High School Diploma -
Lansdowne High School
3800 Hollins Ferry Rd, Lansdowne, MD 2122707-2023
Skills
- Strong work ethic
- Customer service
- Positive attitude
- Stock rotation
- Cleaning and sanitation
- Cleanliness and sanitation
- Pallet jack operation
- Box cutter and pallet jack safety
- Flexible schedule
- Safety procedures compliance
Certification
- OSHA Safety Training Certifications - Occupational Safety and Health Administration
- NCCER LEVEL 1-4
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Produce Clerk
Shoppers Food
06.2024 - Current
Cashier
Johns Italian Deli
05.2021 - 07.2023
Pizza Maker
Johns Italian Deli
05.2021 - 07.2023
Certificate of Technical Studies - Electrical, Electronics And Communications Engineering
North American Trade School
High School Diploma -
Lansdowne High School
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