Enrike Felipe Soriano
Baltimore
Summary
Versatile and diligent, with a proven track record at Shoppers Food, I excel in customer service and stock rotation. Demonstrated ability to enhance product quality and customer satisfaction, leveraging strong work ethic and positive attitude. Skilled in safety procedures and sanitation, I consistently exceed employer expectations without compromising quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Produce Clerk
Shoppers Food
5457 Baltimore National Pike, Baltimore, MD 21229
06.2024 - Current
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
Cashier
Johns Italian Deli
3802 Annapolis Rd, Baltimore, MD 21227
05.2021 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
Pizza Maker
Johns Italian Deli
3802 Annapolis Rd, Baltimore, MD 21227
05.2021 - 07.2023
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
Education
Certificate of Technical Studies - Electrical, Electronics And Communications Engineering
North American Trade School
5760 Wabash Ave Suite B, Baltimore, MD 2121502-2025
High School Diploma -
Lansdowne High School
3800 Hollins Ferry Rd, Lansdowne, MD 2122707-2023
Skills
- Strong work ethic
- Customer service
- Positive attitude
- Stock rotation
- Cleaning and sanitation
- Cleanliness and sanitation
- Pallet jack operation
- Box cutter and pallet jack safety
- Flexible schedule
- Safety procedures compliance
Certification
- OSHA Safety Training Certifications - Occupational Safety and Health Administration
- NCCER LEVEL 1-4
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Produce Clerk
Shoppers Food
06.2024 - Current
Cashier
Johns Italian Deli
05.2021 - 07.2023
Pizza Maker
Johns Italian Deli
05.2021 - 07.2023
Certificate of Technical Studies - Electrical, Electronics And Communications Engineering
North American Trade School
High School Diploma -
Lansdowne High School