Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eunice Ndjamen

3801 Kenilworth Ave #109E ,Bladensburg,MD

Summary

Dedicated housekeeping with 7 years of experience in managing housekeeping teams and ensuring high standards of cleanliness in hospitality settings.

Able to accurately anticipate guest as well as operational needs; always works cohesively with colleagues as part of team. Capable to use modern software as HotSos and Voicesiera to interact with staff and to delight guest from the moment they arrive until the depart.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Home Heath Care

Manor Care Health Services
Silver Spring, MD
02.2024 - Current

.Maintain a comfortable, safe and clean environment.
.Provide companionship to patients .
.Administer medications per nurse or physician.
.Providing patients with help moving in and out of beds,baths,wheelchairs or automobiles and with dressing and grooming.
.Record patient vital signs.
.Ensure that non-ambulatory patients are turned regularly for comfort and prevent bedsores.

Housekeeping Manager

Holiday Inn College Park
05.2020 - Current
  • .Inspect guest rooms , public areas and all housekeeping job assignments to ensure cleanliness,quality and that departmental standard are being met.
  • .Creating a list of room that have to cleaned immediately.
  • .Reporting any maintenance issues to senior maintenance managers and follow up to ensure swift resolution.
  • .Listening to, understanding and clarifying gust concerns.
  • .Ensuring housekeeping materials and equipment are maintained by doing a monthly inventory
  • Developed strong communication and organizational skills through working on group projects.

Housekeeping Supervisor

Trump Hotel DC
11.2016 - 01.2020
  • Successfully managed a team of 20+ housekeeping staff and coordinated daily operation, ensuring exceptional service standards.
  • .Assist Turndown team by reorganizing the room and make it ready fot the night and put amenities to make sure guest stay more enjoyable and allowing guest to feel at home.
  • .Monitor Hotsos in order to track room vacancies for cleaning and maintenance.
  • .Interact with all hotel departments to ensure that cleaning standards and processes are complete and performed in a safe,timely fashion with minimal disruption to business operations.
  • .Distribute and collect collect radio, Ipad , keys and other necessary tools to team members at the beginning and end of each shift.
  • .Resolve customer complaints related to housekeeping services.

Education

GED -

Alfred Saker
Douala-Ccameroon
09.2008

Skills

  • Time management
  • Staff training
  • Quality assurance
  • Inventory Control
  • Conflict resolution

Certification

HHA certified

Languages

English
Professional Working
French
Native or Bilingual

Timeline

Home Heath Care

Manor Care Health Services
02.2024 - Current

Housekeeping Manager

Holiday Inn College Park
05.2020 - Current

Housekeeping Supervisor

Trump Hotel DC
11.2016 - 01.2020

GED -

Alfred Saker
Eunice Ndjamen