Summary
Overview
Work History
Education
Skills
Timeline
Generic

ERICA HOUCK

Frederick

Summary

Experienced in customer service and business, seeking a position at a garden shop, art store, or local retail business. Passionate about supporting creative hobbies and interests while delivering exceptional service. Eager to contribute to a team-oriented environment and make a meaningful impact in the retail industry.

Overview

4
4
years of professional experience

Work History

Lead Bartender

Tenthward Distilling
10.2023 - 03.2025

Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails. Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory,

Barista

Pumpernickel And Rye
08.2023 - 02.2024

Operated espresso machines and commercial coffee brewers to create beverages. Prepared specialty drinks such as cappuccinos, lattes and mochas. Cleaned counters, machines, utensils, and seating areas daily.

Server

Maxwell's Kitchen
02.2023 - 07.2023

Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items. Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Kitchen Staff

The Pink Dinghy
02.2021 - 04.2022

In charge of running kitchen line before and after service. This included duties such as preparing stations, restocking lowboys, and completing bulk prep. Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Education

Bachelor of Science - Restaurant And Culinary Management

Culinary Institute of Virginia
Norfolk, VA
08.2021

Associate of Science - Culinary Arts

Culinary Institute of Virginia
Norfolk, VA
11.2019

High School Diploma -

Linganore High School
Frederick, MD
05.2018

Skills

  • Ability to work under pressure
  • Excellent communication skills
  • Artistic design insight
  • Point-of-sale expertise
  • Store organization
  • Superior customer service
  • Efficient multitasking
  • Promotions execution

Timeline

Lead Bartender

Tenthward Distilling
10.2023 - 03.2025

Barista

Pumpernickel And Rye
08.2023 - 02.2024

Server

Maxwell's Kitchen
02.2023 - 07.2023

Kitchen Staff

The Pink Dinghy
02.2021 - 04.2022

High School Diploma -

Linganore High School

Bachelor of Science - Restaurant And Culinary Management

Culinary Institute of Virginia

Associate of Science - Culinary Arts

Culinary Institute of Virginia
ERICA HOUCK