ERICA WILSON
Edgewood
Summary
Client-focused professional with 20 years of service-oriented experience in law enforcement, sales, and real estate. Expert in facilitating consultative conversations and supporting individuals and families through significant life decisions. Committed to building long-term relationships that empower clients to achieve their housing and lifestyle goals.
Overview
25
25
years of professional experience
Work History
Sales Consultant
Antwerpen Hyundai
Catonsville
01.2025 - Current
- Guided clients through vehicle purchases with a consultative, no-pressure approach, ensuring informed decisions.
- Conducted needs-based conversations to uncover and prioritize clients' personal goals.
- Built trust through transparent communication and consistent follow-up, enhancing client relationships.
- Handle financial discussions with professionalism, discretion, and respect.
Licensed Real Estate Agent
Century 21 New Millennium
Maryland
01.2025 - Current
- Assisted clients in planning and executing residential purchases and sales, facilitating smooth relocations and downsizing decisions.
- Guided clients through transactions with clear communication and meticulous attention to detail, ensuring seamless experiences.
- Maintained accurate documentation while managing contracts and timelines, ensuring compliance with transaction requirements.
Detective/Police Officer
Baltimore Police Department
Baltimore
01.2001 - 01.2021
- Investigated and provided support to individuals and families in crisis, facilitating access to necessary resources.
- Maintained professionalism in handling sensitive cases, safeguarding client privacy and fostering trust.
- Established trust within diverse communities through ethical conduct and effective communication, enhancing community relations.
Education
High School Diploma -
Northwestern High School
Baltimore, MD06-1999
Skills
- Consultative sales
- Trust-based relationships
- Financial guidance
- Negotiation Strategies
- Contract management
- Documentation compliance
- Ethical standards
Licenses And Professional Development
- Maryland Real Estate License
- Ongoing training in consultative sales and client relationship management
Timeline
Sales Consultant
Antwerpen Hyundai
01.2025 - Current
Licensed Real Estate Agent
Century 21 New Millennium
01.2025 - Current
Detective/Police Officer
Baltimore Police Department
01.2001 - 01.2021
High School Diploma -
Northwestern High School