ERICKA BYRD
Event Bartender
Baltimore
Summary
Hospitality professional skilled in providing top-tier service and mixology expertise in fast-paced event settings. Known for collaborative approach and adaptability to dynamic event needs. Reliable team player with focus on building positive guest interactions and maintaining high-energy environment. Additional experience in sales, focused on territory management and customer relations.
Overview
10
10
years of professional experience
Work History
Event Bartender
Atlas Restaurant Group
10.2022 - Current
- Conduct post-event evaluations to identify areas for improvement and implement changes for future events.
- Enhance customer experience by providing personalized drink recommendations and engaging client to better understand their event vision.
- Assist in the training and mentoring onboarding bartenders, sharing valuable tips and techniques for efficient service delivery.
- Coordinate with event planners to ensure bar setup met specific theme and requirements of each event.
- Develop loyal clientele through exceptional interpersonal skills and genuine passion for creating memorable experiences at events.
- Develop signature cocktail menus, to ensure theme is accurately captured
Trade Marketing Manager
SANTA FE/REYNOLDS AMERICAN INC
05.2016 - 02.2022
- Effectively managed, sold and executed RAI products and programs in a defined territory with an annual revenue exceeding 9 million at approximately 175 convenience stores, gas stations and major wholesale distributers. National retailers included, WAWA, Royal Farms, 7 Eleven and BP Gas Stations.
- Implemented corporate pricing strategy to align with market trends
- Sold and executed new contracts to increase volume and share of market within the territory
- Conducted customer/consumer engagements, visiting 105 outlets monthly to effectively brand switch consumers and educate about our consumer brands
- Managed 3rd party contractors/vendors in implementing plan-o-grams and marketing materials placement
- Worked closely with major wholesale distributers to identify new business opportunities to increase industry volume
- Scheduled and coordinated weekly itineraries and meetings. Set priorities and established efficient work procedures to meet objectives
- Conducted Power Point presentations on new products, contracts and retailer-specific Total Tobacco Business Plans to build sustainable, profitable success
- Maintained monthly expense budgets, travel and lodging arrangements
Enrollment Counselor
RIGHT C3, LLC
01.2016 - 01.2016
- Hosting different workshops across the United States and creating innovative and creative techniques to increase sales at each workshop.
- Conduct registration of families attending workshops
- Use of electronic payment system
- Enroll students into college planning services
- Travel to different states in the North East Region
- Meet company sales standard on a weekly basis
- Manage communication with families to confirm the number of individuals for their reservations
- VARIOUS LOCATIONS IN THE NORTH EAST REGION
Education
Bachelor of Science - Health Science, Concentration in Community Health, Minor in Health Care Management
Towson University
Towson, MarylandSkills
- Collaboration
- Vendor Management
- Training Programs
- Problem Solving
- Customer Service
- Organizational Skills
- Power Point
- Microsoft Office
- MS Word/MS Excel
- Strong communication skills
- Reliable and punctual
INTERNSHIP
- SUSAN G. KOMEN FOUNDATION, TOWSON, MD AUGUST - DECEMBER 2015
- Increased awareness via advertising and material placement
- Collaborated with management to brainstorm and exchange ideas
- Organized and lead staff meetings
- Created training programs to implement awareness
- Tracked and evaluated existing methods of education of program
- Daily use of Microsoft Word, Excel, and Power Point
Timeline
Event Bartender
Atlas Restaurant Group
10.2022 - Current
Trade Marketing Manager
SANTA FE/REYNOLDS AMERICAN INC
05.2016 - 02.2022
Enrollment Counselor
RIGHT C3, LLC
01.2016 - 01.2016
Bachelor of Science - Health Science, Concentration in Community Health, Minor in Health Care Management
Towson University
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