Erika Gabrys
Bel Air
Summary
Healthcare professional prepared for this role, bringing valuable experience in clinical settings. Known for improving patient care processes and supporting medical staff effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Proficient in patient communication and medical procedures.
Overview
4
4
years of professional experience
Work History
Lead Medical Assistant
Fast Med Urgent Care
05.2024 - Current
- Triage patients to identify reasons for visit and additional concerns. Obtain vital signs and recommend appropriate tests based on complaints.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrate expertise in specimen collection, basic laboratory testing procedures, and phlebotomy support accurate diagnosis and treatment decisions.
- Assist practitioners with in-house procedures.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Maintain a clean and safe clinical environment, adhering to strict infection control standards for the well-being of patients and staff.
Server
Latitude Seafood
06.2023 - Current
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Develop strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Support colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Trained new staff on menu knowledge and service protocols.
Server
Fins Alehouse and Raw Bar
03.2021 - 09.2021
- Acquired valuable customer service expertise through a dynamic serving position in a bustling beach town. Enhanced organizational abilities and multitasking proficiency in a high-energy environment.
Education
Bachelor of Science - Medical Diagnostics
University of Delaware
Newark, DE05-2024
High School Diploma -
The Catholic High School of Baltimore
Baltimore, MD05-2020
Skills
- HIPAA compliance
- Clinical leadership
- Vital signs monitoring
- Staff oversight
- Customer service
- Needs assessments
- Specimens collection and processing
Timeline
Lead Medical Assistant
Fast Med Urgent Care
05.2024 - Current
Server
Latitude Seafood
06.2023 - Current
Server
Fins Alehouse and Raw Bar
03.2021 - 09.2021
Bachelor of Science - Medical Diagnostics
University of Delaware
High School Diploma -
The Catholic High School of Baltimore
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