Erin E. Stolle

Director of Hospitality & Sales | June 2018-February 2024

• Delivered 63% growth in lodging revenue since 2018, averaging 27.8% annual growth; achieved 101% year-over-year growth in 2024.
• Delivered 120% NOI in 2025.
• Provide oversight for lodging operations, guest services, housekeeping, events, and facilities coordination, ensuring consistent service delivery and operational efficiency.
• Collaborated on resort expansion initiatives, including the development of bungalow accommodations; led all interior design and guest-facing standards.
• Led the strategic repositioning of the River House, overseeing concept development, capital planning, design, sales & marketing, and revenue launch.
• Built and scaled a profitable weddings, corporate meetings, and social events portfolio, transforming the resort into a year-round destination.
• Designed and implemented an in-house laundry operation, improving margin control and service quality.
• Established standardized tournament and event operating procedures, increasing profitability across golf and hospitality departments.
• Created cross-department workflows between Hospitality, Golf Operations, Pro Shop, and Grounds to support seamless guest experiences.
• Oversaw financial planning and budgeting to ensure fiscal responsibility and profitability in all departments.
• Launched workforce development initiatives, including high school internship programs, to support staffing pipelines and community engagement.
• Spearheaded facility renovations, enhancing aesthetics and functionality for members and guests alike.
• Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
• Analyzed market trends to inform strategic decisions, positioning Queenstown Harbor as a leading destination in the region.

Remington Hotels

• Executive-level sales and revenue leader for two distinct hotel assets within a large management portfolio.
• Directed Group Sales, Conference Services, Special Events, and Revenue Strategy across a luxury boutique hotel and a full-service convention property.
• Led property-wide rebranding and repositioning efforts following major renovations, increasing market visibility and demand.
• Improved RPI by +4.4 and +6.6, respectively, through pricing strategy, segmentation, and demand management.
• Achieved #1 guest satisfaction rankings company-wide (86 properties) in consecutive years by aligning service culture with operational execution - awarded Hotel of the Year 2017
• Developed strategic vendor partnerships to expand ancillary revenue and community presence.

Intrawest (now Alterra)

• Senior commercial leader for a large-scale, four-season mountain resort.
• Oversaw group and event sales for 1,100+ guest rooms, 40,000 sq. ft. of meeting space, and 11,000 skiable and recreational acres.
• Increased group room nights by 8.5% through strategic account management and demand pacing.
• Successfully launched Pre-Season Ticket Sales Campaign across the mid-atlantic region.
• Contributed to the 2015 Snowshoe Mountain re-brand, supporting long-term brand and asset repositioning.
• Negotiated multi-year partnerships, including a five-year Wanderlust agreement.
• Expanded regional partnerships with REI, driving destination traffic and ticket sales.
• Trained and mentored sales, call center and event staff, fostering a high-performance culture within the team.
• Monitored sales performance metrics, adjusting tactics to meet organizational objectives.

• Developed corporate, pharmaceutical, and government markets for transient and group business.
• Prospected, closed, and managed accounts through the full sales cycle.
• Leveraged the hotel’s boutique and historic positioning to consistently exceed budget goals.
• RB Properties Inc.

Woodland Park Zoo - Seattle, WA | 02/2007-09/2008

Georgetown University Hotel & Conference Center - Washington DC | 09/2008-03/2011

National Conference Center - Leesburg, VA | 02/2011-10/2011

• Directed all operational aspects of a flagship annual fundraiser generating $1.3M in donations.
• Coordinated 500+ events, including weddings, corporate functions, fundraisers, concerts, and VIP events (20–4,000 attendees).
• Sold and managed events featuring high-profile dignitaries, including The First Lady, with experience working alongside the Secret Service.
• Exceeded revenue goals by $250K, achieving a record-breaking $1M revenue year.
• Implemented environmentally sustainable event practices.

• Coordinated Rooms, Food & Beverage, AV, Housekeeping, and Floral for events of 12–700 attendees.
• Managed 75+ annual accounts across corporate, social, and leisure segments.
• Increased departmental revenue by 10% through strategic upselling.
• White Sulphur Springs, WV