Dynamic professional with extensive experience in air transportation and security roles, including at the United States Air Force. Proven ability to ensure safety and compliance while delivering exceptional customer service. Certified in hazardous material handling and skilled in effective communication, demonstrating adaptability in high-pressure environments.
Supported the Department of Defense's capability to move passengers and air cargo worldwide. Planned, organized, directed, coordinated and controlled air transportation activities. Offered customer information on flight schedules, routes, air movement requirements and baggage limitations. Verified eligibility of cargo for air lift. Insured all cargo documentation, packaging, labeling and marking requirements, and boarder clearance requirements have been met. Determined quantity and type of cargo to be loaded according to aircraft allowable cabin load. Packed cargo parachutes, airdrop platforms, and loaded aircraft performing aerial delivery tactics. Determined and implemented necessary safety and security precautions for handling and storing hazardous material, special cargo, mail, and baggage.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building. Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences. Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority. Acted quickly during emergency situations to reduce opportunity for damage and injury. Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Reported suspicious activities and persons to law enforcement. Oversaw daily monitoring and patrolled building. Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences. Acted quickly during emergency situations to reduce opportunity for damage and injury. Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Recipient of the Air Force Good Conduct Medal and the Air Force Humanitarian Service Medal from Active Duty career.