Esau Alexander Contreras
Silver Spring
Summary
Dynamic and reliable professional with a strong work ethic, honed at Tire Express, where I excelled in customer service and bilingual communication. Proven ability to collaborate effectively with teams, educate customers, and maintain high standards of cleanliness and safety. Skilled in time management and relationship building, ensuring exceptional customer satisfaction.
Overview
4
4
years of professional experience
Work History
Shop Assistant / Customer Service
Tire Express
Norbeck
06.2023 - Current
- Assisted customers with tire selection and service inquiries, providing excellent bilingual communication in English and Spanish.
- Supported daily shop operations including tire installation, maintenance, and safety inspections.
- Maintained a clean and organized workspace to ensure efficient workflow and customer satisfaction.
- Collaborated with team members to streamline daily operations.
- Educated customers on tire maintenance and care practices.
- Provided information about products and services to customers.
Custodial Team Member
USSI (Government Contract Cleaning Services)
Montgomery County
01.2022 - 05.2023
- Performed professional cleaning services in government buildings following strict safety and quality standards.
- Worked collaboratively with team members to complete assigned tasks on schedule.
- Demonstrated reliability and strong attention to detail in maintaining a clean and safe environment.
- Collaborated with team members to complete daily cleaning schedules efficiently.
Education
Associate of Arts - Business and Marketing
Montgomery College
Rockville, MD06-2027
Skills
- Excellent communication and customer service skills
- Team collaboration
- Sales techniques
- Relationship building
- Teamwork and leadership experience
- Time management and multitasking
- Strong work ethic and reliability
Languages
Spanish
Professional
Timeline
Shop Assistant / Customer Service
Tire Express
06.2023 - Current
Custodial Team Member
USSI (Government Contract Cleaning Services)
01.2022 - 05.2023
Associate of Arts - Business and Marketing
Montgomery College