Esgar Velasco
College Park
Summary
Dynamic and dedicated professional with a strong background in customer service at McDonald's. Proven ability to enhance customer experiences through effective communication and problem-solving. Skilled in cash handling and team collaboration, consistently contributing to operational efficiency and fostering customer loyalty. Recognized for reliability and a strong work ethic in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cashier
McDonald's
01.2023 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers by providing product information and addressing inquiries.
- Collaborated with team members to ensure smooth operation during peak hours.
- Contributed to inventory management by restocking supplies as needed.
- Adapted quickly to changing menu items and promotions, ensuring accurate communication to customers.
- Supported training of new cashiers in operations and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Education
No Degree -
Meade High School
Fort Meade Maryland Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Product restocking
- Issue resolution
- Merchandise restocking
- Complex Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
McDonald's
01.2023 - 12.2025
No Degree -
Meade High School