Estefani Calderon
Hyattsville
Summary
Honest Cashier skilled at managing money and assisting customers. Efficient known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
3
3
years of professional experience
Work History
Cashier
Jb cash corporation
Takoma Park
04.2022 - Current
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Ensured compliance with all safety regulations within the store environment.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Balanced daily transactions on a computerized point-of-sale system.
- Followed company security procedures for handling large sums of money.
- Verified customers' identities by collecting appropriate documentation.
- Participated in training sessions aimed at enhancing knowledge of financial regulations.
- Performed administrative tasks such as filing documents, updating databases.
- Assisted customers in completing forms related to money transfers.
- Monitored compliance with applicable regulations, laws, rules and procedures.
- Conducted customer service activities in order to facilitate money transfer transactions.
- Maintained accurate records of transactions using the point-of-sale system.
- Balanced cash drawers at the end of each shift.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Greeted customers and provided friendly customer service.
- Maintained confidentiality of all customer records and information according to company policies.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Processed wire transfers for customers both domestically and internationally.
- Maintained accurate records of all transactions for compliance purposes.
- Built and maintained client relationships through quality, personalized interactions.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Adhered to financial services security and audit procedures.
Education
High School Diploma -
High Point High School
Beltsville, MD06-2020
Skills
- Point-of-sale systems
- Cash handling
- Customer service
- Money transfer processing
- Customer assistance
- Money handling
- Safe and vault operation
- Drawer balancing
- Cash counting
- Money transfers
Timeline
Cashier
Jb cash corporation
04.2022 - Current
High School Diploma -
High Point High School