ESTHER-ANAIS KORE
Gaithersburg
Summary
Organized Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals with systematic approach and experience handling clerical and bookkeeping tasks. Great communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management, polished in identifying and implementing process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management and communications across all levels of personnel, management and clientele.
Overview
5
5
years of professional experience
Work History
ABA Instructor
Ivymount School
08.2024 - Current
- Promoted independence among students by teaching self-help skills
- Improved students'' communication skills through the use of visual aids and social stories.
- Ensured a safe learning environment by adhering to safety protocols and addressing potential hazards proactively.
- Increased student engagement with hands-on activities and real-life examples tailored to their interests.
- Facilitated successful transitions between activities using clear expectations and structured routines.
- Maintained accurate documentation of session notes, goal progress, and behavioral data for ongoing assessment purposes.
- Assisted students in generalizing learned skills across different environments through consistent practice and reinforcement.
- Supported students in reaching their IEP goals by consistently tracking progress and making data-driven adjustments to interventions.
- Facilitated small group instruction to address individual learning needs.
- Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
Minds In Motion Child Care
Minds In Motion Child Care
05.2023 - 08.2024
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Consistently met state regulations regarding child care licensing requirements while maintaining high standards for quality care provision.
- Established positive relationships with families based on trust, professionalism, and mutual respect for successful partnership in child care provision.
- Prepared and delivered lectures to students on child care, nutrition and food science.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Sales Representative
Vector Marketing
09.2020 - 10.2020
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing email correspondence.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Created sales and revenue-generating opportunities in new markets to improve bottom line.
Customer Service Representative
Mortgage Help Now
02.2020 - 12.2019
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Fielded customer complaints and queries, fast-tracking them for prompt resolution.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
High School Diploma -
Northwest High School
Germantown, MDSkills
- Administrative Operations
- Office Inventory Management
- Schedule Management
- Microsoft Office Suite
- Recordkeeping and Bookkeeping
- Tactical Planning and Coordination
- Organizational Management Principles
- Customer Relations Management
- Records Management Systems
- Confidential Document Control
- Data Entry Documentation
- Office Management Software
- Account management
Timeline
ABA Instructor
Ivymount School
08.2024 - Current
Minds In Motion Child Care
Minds In Motion Child Care
05.2023 - 08.2024
Sales Representative
Vector Marketing
09.2020 - 10.2020
Customer Service Representative
Mortgage Help Now
02.2020 - 12.2019
High School Diploma -
Northwest High School
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