Esther Awe
Baltimore
Summary
Passionate Health Administration Senior with proven leadership skills and extensive experience in customer service and administration, committed to advancing healthcare access.
Overview
2
2
years of professional experience
Work History
Community Outreach Coordinator
Seed of Africa Youth Initiative
Lagos
01.2025 - Current
- Coordinate community service projects, cultural workshops, and educational events for youth.
- Package and deliver care packages to families in need during the holidays.
- Organize workshops focused on building self-confidence, leadership, and cultural pride among young girls.
Front Desk Night Auditor
Hampton Inn & Home2 Suites
Towson
11.2024 - Current
- Assist guests with check-ins, reservations, and account inquiries.
- Conduct nightly audits and balance hotel accounts for accurate financial records.
- Ensure smooth overnight operations and positive guest experiences.
- Resolve guest concerns efficiently, contributing to high satisfaction scores.
Guest Service Representative
Marriott Hotels
Largo
05.2023 - 09.2023
- Managed guest accounts, billing, and daily property management system updates.
- Provided administrative support to the Sales Manager, including scheduling, client communications, and preparing sales materials.
- Assisted in organizing events, tracking sales leads, and ensuring smooth sales operations.
- Maintained consistently positive customer feedback and satisfaction ratings.
Education
Bachelor of Science - Health Administration
Morgan State University
Baltimore, MD05-2026
Skills
- Customer service and guest relations
- Cultural Engagement
- Team Leadership
- Administrative & Sales Support
- Event planning and coordination
- Financial Reporting and Auditing
- Communication
- Problem-Solving
Languages
American Sign Language
Professional
Yoruba
Native/ Bilingual
English
Native/ Bilingual
Timeline
Community Outreach Coordinator
Seed of Africa Youth Initiative
01.2025 - Current
Front Desk Night Auditor
Hampton Inn & Home2 Suites
11.2024 - Current
Guest Service Representative
Marriott Hotels
05.2023 - 09.2023
Bachelor of Science - Health Administration
Morgan State University
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