Esther Elekwachi
Severn
Summary
Detail-oriented and self-motivated professional with one year of experience in the medical record field and four years of experience in sales development, consistently exceeding revenue targets and tailoring presentations to convey product benefits in the public sector, enterprise, commercial, and service provider market segments. A sales leader with experience in complex solution sales.
Developed skills in coordinating teams, managing timelines, and ensuring project deliverables in fast-paced environment. Looking to transition into new field, applying strengths in leadership and strategic planning. Capable of driving results and fostering team collaboration in diverse settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Manager
Project Management Institute, PMI
02.2025 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Sales Development Intern
Talend
06.2022 - 08.2023
- Prospected hundreds of leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging; qualified Directors and Managers and closed them on attending [setting meeting with prospect, e.g
- Webinar, event]
- Collaborated and competed within an SDR team setting
- Built and refined call scripts; designed email campaigns; created prospecting videos
- Engaged actively in weekly performance reviews and coaching in a team setting with manage
- Manage sales data, leads, and reporting using salesform CRM
Health Information Manager
Pool of Bethesda Inc.
06.2019 - 05.2020
- Maintained all medical records both in the filling room and electronic records
- Demonstrated knowledge of HIPAA privacy and security regulations and properly handling patients' medical record
- Managed 20% of canvas software used to record vital signs and monitor patient records
- Trained 15-20 staff on how to use the Canvas system for monitoring patient records
- Participated as a valued member of 25-person electronic records, and ensured timely retrieval of medical records before the deadline by 80%
- Investigated potential inappropriate paper and electronic release of information for referral to the privacy officer
- Assisted with the planning, implementation, and monitoring of HIM budget
Sales Consultant
Sterling Inc.
10.2017 - 01.2019
- Answered daily 20 customer's questions and addressed problems and complaints in person and via phone
- Signed up 15% of assisted customers for company-branded credit cards
- Offered exceptional customer service to differentiate and promote the company brand
- Increased in-store sales by 25% in under 1 year by meeting with vendors and organizing training sessions to improve sales associate knowledge
- Trained, mentored, and supervised 3-5 sales associates to increase their sales by 11%
Medical Research Assistant
Universal Mobile Healthcare Systems
05.2016 - 09.2017
- Provided accurate statistical analysis of clinical data and prepared thorough reports in accordance with internal guidelines and federal regulations
- Ensured 20-30 participants properly completed informed consent forms
- Identified and corrected errors in 10 trial report paperwork daily
Education
Project Management For Development
EDX Educational Institution
Cambridge, MA02.2025
Sales Development Fellowship -
SV Academy
San Francisco, CA08.2022
Bachelor of Science - Health Information Management
Coppin State University
05.2020
Skills
- Electronic medical record software
- Microsoft Office Suite
- Canvas
- Salesforce
- Salesloft
- Google Workspace
- Demand base
- Good written communication
- Problem solving
- Teamwork
- Emotional intelligence
- Active Listening
- Collaboration
- Time management
- HIPAA compliance
- Maintain strict confidentiality
- Client focused
- Statistical Analysis
- FDA Regulations
- Analytical Thinking
- Leadership
- Networking
- Strong work ethic
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
Certification
- Certified Scrum Master, 12/01/21
- Certified Sales Development Representative, 08/01/22
- Certified Customer Success Manager Level 1, 08/01/22
- Certified Customer Success Manager Level 2, 08/01/22
- Certified Project management for Development 02/2025
Accomplishments
• Orchestrated a comprehensive consumer testing program to address critical product quality concerns, resulting in significant improvements to user experience and market performance. The initiative involved conducting in-depth user interviews, analyzing feedback from 500+ customers, and implementing targeted improvements to product design and functionality.
Timeline
Project Manager
Project Management Institute, PMI
02.2025 - Current
Sales Development Intern
Talend
06.2022 - 08.2023
Health Information Manager
Pool of Bethesda Inc.
06.2019 - 05.2020
Sales Consultant
Sterling Inc.
10.2017 - 01.2019
Medical Research Assistant
Universal Mobile Healthcare Systems
05.2016 - 09.2017
Sales Development Fellowship -
SV Academy
Bachelor of Science - Health Information Management
Coppin State University
- Certified Scrum Master, 12/01/21
- Certified Sales Development Representative, 08/01/22
- Certified Customer Success Manager Level 1, 08/01/22
- Certified Customer Success Manager Level 2, 08/01/22
- Certified Project management for Development 02/2025
Project Management For Development
EDX Educational Institution
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