Ethan Kraft
New Market
Summary
Dynamic and results-driven professional with a strong background in customer service and project management. Proven ability to enhance donor engagement at Mount Saint Joseph High School while demonstrating compassion and effective time management. Skilled in maintaining high standards of cleanliness and safety, ensuring exceptional service delivery in various environments.
Overview
2026
2026
years of professional experience
Work History
Car Detailer
Self-employeed
06.2024 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Provided exceptional customer service and addressed customer inquiries.
- Maintained clean, tidy and safe work environment.
Student Phonathon Caller
Mount Saint Joseph High School
2025 - 2025
- Met and exceeded call quotas through consistent and efficient call handling during phonathon sessions.
- Created positive caller experiences by utilizing humor, empathy, and relatability when engaging with potential donors over the phone.
- Increased donor contributions by effectively communicating the importance of fundraising campaigns to prospective donors.
- Enhanced donor engagement by utilizing strong listening skills and addressing concerns or questions thoroughly.
Volunteer
Our Daily Bread
2024 - 2024
- Served hot meals and distributed sack lunches to disadvantaged individuals.
- Maintained clean, orderly work environment to meet food preparation codes.
- Ensured a safe and clean environment for both volunteers and clients by maintaining strict hygiene standards.
- Reset tables with tablecloths, napkins and silverware to prepare for food service.
- Managed inventory of supplies, ensuring adequate stock levels were maintained for smooth daily operations.
- Provided compassionate support to clients, addressing their individual needs and concerns with empathy and understanding.
Volunteer
Frederick Food Bank
2022 - 2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Intern
Roofing By Elite
07.2023 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Improved communication between team members by consistently updating and sharing project progress reports.
- Increased overall team productivity by taking part in multiple hands-on tasks, such as material handling and site clean-up activities.
- Enhanced time management skills by balancing multiple responsibilities simultaneously to meet deadlines consistently.
Education
Mount Saint Joseph High School
Baltimore, MD01-2028
Skills
- Compassion and empathy
- Food safety
- Effective time management
- Project management proficiency
- Excellent customer service
- Team motivation
- Strategic thinking
- Physical fitness
- Constructive feedback
Languages
Spanish
Limited Working
Timeline
Car Detailer
Self-employeed
06.2024 - Current
Intern
Roofing By Elite
07.2023 - 08.2023
Student Phonathon Caller
Mount Saint Joseph High School
2025 - 2025
Volunteer
Our Daily Bread
2024 - 2024
Volunteer
Frederick Food Bank
2022 - 2024
Mount Saint Joseph High School
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