Ethan M Majeed
Fairplay
Summary
Detail-oriented student with experience in administrative support and technical assistance, seeking an internship position in cyber forensics/cybersecurity to leverage both my analytical and problem solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Donation Processor
HGI Industries
01.2025 - Current
- Provides customer service and greets customers for donation processing, have contributed to increasing monthly donation totals, as well as increasing outbound numbers
- Assists customers with offloading items
- Loading and unloading delivery trucks for inbound equipment, and sending outbound donation pallets
- Compiles donation numbers monthly and provides operation manager with output of location
- Part time
Dispatcher
J&J INC
10.2023 - 01.2025
- -Trained and mentored new team members on route software technical systems and protocols, fostering a cohesive and skilled workforce.
- -Provided technical support for software and hardware issues related to driver tablets with our in house route software, achieved a high resolution rate.
- -provided some limited IT support related functions, such as basic computer troubleshooting and networked phone troubleshooting
- -Provided customer service and collections functions as a backup duty
Education
A.S - Cybersecurity
Hagerstown Community College
05.2023
B.S - Cyber Forensics
University of Baltimore
01.2027
Skills
- Computer Expertise
- Customer Service
- Technical Support
- Office 365
- Dispatching
- Administration
- Forensic Software
- Cash and Check Handling
Certification
Microsoft SC900-Security and Identity Fundamentals (Microsoft Inc) Dec 2022
Hobbies and Interests
Fundamentals of Cybersecurity, Operating System Forensics.
Timeline
Donation Processor
HGI Industries
01.2025 - Current
Dispatcher
J&J INC
10.2023 - 01.2025
B.S - Cyber Forensics
University of Baltimore
A.S - Cybersecurity
Hagerstown Community College
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